clarkson-nyc.com

From Gemini: Is Clarkson NYC even a real company? The entity operating the website Clarkson-NYC.com is widely reported as a scam and is not a legitimate US company. The products are generally poor-quality, made in China, and customer service is designed to make refunds nearly impossible to obtain. Multiple sources, including reports on the Better Business Bureau (BBB) Scam Tracker and Trustpilot, indicate the following fraudulent practices: Misleading Advertisements: Products advertised on social media (Facebook, Instagram, TikTok) do not match the actual items received, which are often cheap knock-offs with no tags or labeling. Impossible Returns Policy: While a "money back guarantee" may be offered, customers who request a refund are quoted exorbitant return shipping and customs fees (often $40+) to ship items back to a warehouse in China, making a refund impractical. Poor Customer Service: Customer service responses are often inauthentic or use AI, and they typically refuse to provide a full refund, instead offering small discounts or partial credits on future orders. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 12 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 12) * (var(--Grid-parent-columnSpacing) / v [BBB Scam Type: Counterfeit Product] [Business: Clarkson NYC] [Location: CO, USA - 80241]

I responded to an Instagram ad and purchased a shirt from Clarkson-NYC.com. It arrived weeks later and I realized I had ordered the wrong style. So I tried for many days to contact them. There is no phone number, so I used the email address offered for customer service. There was no response for over a week, so I asked my credit card company to reverse the charge. This was done and weeks later I started hearing from Clarkson-NYC dispute resolution about the "unauthorized" charge reversal. They said I must pay for the product I received or return it. When they sent me the return form, it said I must return the $49.95 shirt to China and that I would incur significant charges (they do not offer free returns). As this meant I would be paying more than the cost of the shirt to return it, I did nothing. Then I started receiving threatening notices from the company. In the end, I decided to pay them the $49.95 charge I had reversed. The cheap, unwearable shirt is going in the trash. Clearly this company is in the business of selling cheap goods that are basically unreturnable. DO NOT PURCHASE ITEMS FROM THIS COMPANY! Their advertisements look legitimate enough, but Clarkson-NYC is a scam. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(1 [BBB Scam Type: Counterfeit Product] [Business: Clarkson-NYC IMPOSTER] [Location: CA, USA- 94114]

Clarkson NYC has no stores in the US. They have a catalogue with nice quality mens clothing leaving the buyer to believe that the store is American--everything is made and communicated from China. It took 1 month to receive it and the product, in my case a shirt looked nothing like the quality of the catalogue picture. If you want to return it you have to send everything bag including the shipping bag and you pay to ship back to China. This is the catalogue picture https://clarkson-nyc.com/products/nolan?variant=51945824158023 and I will attach what I received. [BBB Scam Type: Counterfeit Product] [Business: Clarkson New York] [Location: NY, USA- 11530]