cotosen.com

Microsoft is feeding an advertisement for Cotosen.com, what appears like a Carhartt look alike competitor. I ordered two pairs of leather work pants as Christmas gifts. I was sent plastic pants. They only offer 50 percent refund and i can keep the junk they send. Why is Microsoft doing that? They need to remove the scam ad. Reviewers share how this scam only wants your money, are sending nothing like advertised and then keeping the money. We need better protection than that from Microsoft. I'm tired of being scammed. [BBB Scam Type: Other] [Business: Cotosen.com] [Location: IN, USA - 46142]

claims to sell High Quality Brands with material such as suede and wool. In my case it was supposed to be a wool lined Carhartt jacket. After 30 days no product has arrived, after 14 days emailed Cotosen.com for Refund as well as reaching out to "support" via filling out thier site support form for assistance. I was never contacted or recieved notification from "Cotosen". No Phone number for customer support or website is listed. Cotosen apppears to be doing bussiness from Hong Kong,(pic:referenced below) but you can find them in our US Amazon marketplace as well. Another problem is now that im aware of Cotosen and their scamming bussiness practices, I am seeing sponsored Ads in Google and in Gmail for Cotosen.com , further providing the appearance of lagitamecy. Another, I was not aware I was purchasing from anywhere other than here in the U.S. until roughly 7 days after the purchase when I started to notice some red flags with the transaction. In the reviews that are available customers are experiencing similar events as mine but some are saying a product was delivered but completely different then stated and of extremely low quality with no Carhartt brand identifiers. Note: when uploading an attachment to this BBB, only ONE 5mb attachment can be uploaded. More uploading capacity could help broaden investigation and increase the transfer of files. [BBB Scam Type: Online Purchase] [Business: Cotosen.com] [Location: OR, USA - 97502]

I ordered a "Carhartt" Mens Outdoor Vintage Lamb Wool Splicing Vest JACKET from Cotosen.com. What I received was not at all as described. The liner back is extremely thin and wouldn't even keep a mouse warm! It is not "CARHARTT "quality at all! It's a very cheap made knockoff. I tried to follow return/refund procedures from their page to no avail. The phone number listed on their site for return/refund does not work. Emailing customer service to do an "Item Change Request" results in only a kickback form letter "Item has been shipped" EVERY time! 6 times so far! I contacted online customer service messaging 4 times and nothing! I want to send item back immediately for a refund but scared that it will get "lost" on a possible fake address. Everything else hasn't panned out so why believe an address they provide? @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-prefe [BBB Scam Type: Counterfeit Product] [Business: Cotosen] [Location: MI, USA - 49094]