lumendeals.com

On October 5, 2025 I purchased an ebook titled “Rose Book of Bible Charts, Maps and Timelines” from the website lumendeals.com for CA$38.48. I received the download link by email and believed the purchase was a one-time transaction. Beginning two days later, my bank account started receiving recurring monthly charges of approximately CA$60 from a company listed on my bank statement as VEVOMALLEN.COM (Washington, DC). The billing name did not match the original website where the purchase was made, which initially caused confusion. I reported the charges to my bank, and they advised me to contact the company directly. When I contacted the company, I was told that the ebook purchase included a two-day trial membership that automatically converted into a paid monthly subscription if it was not cancelled. The company stated that no refunds would be provided. However, the order confirmation email and the download email I received at the time of purchase did not mention any subscription or recurring charges. I also did not receive monthly email receipts when these subscription charges were processed. After discovering the charges while reviewing my bank statements several months later, I contacted the company and the subscription was cancelled immediately. Also, I discovered multiple very similar complaints online describing unexpected subscription charges after purchasing items from this service. I am submitting this report to document the experience and to warn other consumers about possible recurring charges connected to digital product purchases. .css-c8hvdp{--Grid-columns:12;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;min-width:0;box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-flex-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:var [BBB Scam Type: Online Purchase] [Business: lumendeals.com] [Location: ON, CAN- K8N 2E5]