robstevenson.ca

The website, robstevenson.ca, is at the very least misleading, inaccurate and not trustworthy and at the most, a total scam. The pictures are likely AI generated. They are using a Canadian domain as well as offer free shipping via “Canada Post” however, the product is coming directly from China. The product I received was not the product I ordered on the website - many discrepancies. It is also of very poor quality despite the website claiming they use of “premium materials”. [BBB Scam Type: Online Purchase] [Business: Rob Stevenson] [Location: ON, CAN - L7P 3M1]

I recently ordered from robstevenson.ca, and my experience was extremely disappointing. The products shown on their website looked high-quality and well-designed, but what I received was nothing like the images advertised. The items that arrived felt cheap, poorly made, and totally inconsistent with the photos on their site. When I contacted their customer service to request a return and refund, I was told that I had to ship the product back to China, even though the product was shipped from Mississauga, ON, Canada. The return shipping cost would have been more than the item itself, making the refund process effectively impossible. Based on my experience, I believe this company’s practices are misleading and unacceptable. I hope that consumer protection authorities look into this type of business behavior so other customers don’t go through the same frustration. [BBB Scam Type: Counterfeit Product] [Business: robstevenson.ca] [Location: ON, CAN - M1M 1H5]

Ordered a sweater and a jacket from robstevenson.ca using their sizing charts. when the items showed up, they were completely different sizes. now to return the items, you have to pay to ship the items to China, which costs more than the original purchase. It is bad ethics, and is done so people don't return the items. Dollars Lost $205 [BBB Scam Type: Counterfeit Product] [Business: Rob Stevenson] [Location: ON, CAN- N5H 2W0]

This company robstevenson.ca. It’s a Chinese scam, a front for cheap products that can take weeks to arrive, and the product often doesn’t match the picture. Refunds are impossible. They sent me the wrong order—some ladies' shoes and half of my order. You can only email them, and they reply by giving an address in China to send it back via DHL, which costs 30-40% of the item's price, even when it’s their mistake. Dollars Lost [BBB Scam Type: Other] [Business: https://robstevenson.ca/] [Location: ON, CAN- N0L 1E0]