I wanted to repurchase skincare products I was gifted, so I googled the company, POV Beauty, and the first result, claiming to be the "Official Site," was www.trypov.com (fake site).The site used the name, image, and likeness of the real brand's website (POV Beauty, www.povbeauty.com). The site used photos from the real website to market and sell their products, used the same descriptions, etc. The website did all this under the guise of being the "real" POV Beauty brand product. When I received the order, it was not what I had ordered. I had ordered the travel-size kit and received large bottles. The products are packaged the same; again, the packaging copies the brand to a T. However, the products are completely different. For example, the actual POV brand Whip-It face cream was whitish/clear and went on clear and was very hydrating, but the fake from the website is pure white, like sunscreen, has a sunscreen-like texture, leaves a white cast on your face, and dries talcy on your face. It dried so fast that it was like a powder/paste. The face serum, Drip-It from the actual POV Beauty brand, was milky in color, a little gooey, and hydrating, while the fake product was clear and had the consistency of hair oil. Then, the face priming rice water, Drench-it, from the actual POV brand had a water-like consistency, but the one from the fake brand was goop. Using all three fake products on my face felt like a dry clay mask, whereas the real products hydrate my skin and make it supple. Due to these immense issues, I emailed POV Beauty through their web portal with my order number to report them, and they confirmed that I had been scammed, had made a purchase through a fraudulent website that was not theirs, and that my order did not exist. Then, when I went back to my email to find the order confirmation and clicked on "view my order," the link no longer exis [BBB Scam Type: Counterfeit Product] [Business: Point of View. IMPOSTER] [Loca
5 days ago