**Scam Campaign Report: Norton Protection Plan Fraudulent Order Scheme**
A fraudulent scheme targeting consumers through fake Norton antivirus order confirmations has been identified, associated with phone number 8059951691. The campaign involves sending deceptive order receipts through the ShopApp platform, falsely claiming consumers have purchased a "Norton All Round Protection Plan" for $429.99. Two community reports have documented this activity, with both victims receiving identical fraudulent order receipts showing order number 1865 and suspicious shipping address information beginning with "Dear Customer."
The scam operates by sending unsolicited order confirmations that appear to come from "MY STORE" through the legitimate ShopApp platform, creating an appearance of authenticity. Recipients receive detailed order information including specific order numbers and pricing, designed to create urgency and prompt victims to call the associated phone number 8059951691 to dispute the fake charges. Both documented cases show identical order details and suspicious formatting in the shipping address fields, indicating a coordinated campaign using standardized templates.
While this phone number has generated zero FTC complaints to date, the community reports demonstrate active targeting of consumers. The scheme appears designed to harvest personal information or gain remote access to victims' devices when they call to "cancel" the fraudulent order. The consistent order amount of $429.99 and identical order numbering across reports suggests an organized operation attempting to maximize perceived legitimacy.
Consumers who receive similar order confirmations should not call any phone numbers provided in suspicious receipts. Instead, verify any Norton purchases directly through Norton's official website or by calling Norton's verified customer service number found on their official site. Never click links in unexpected order confirmations or provide personal information to unsolicited callers. Report suspicious communications to the FTC at reportfraud.ftc.gov or file complaints with the FCC for fraudulent text messages. To verify if a phone number has been reported as fraudulent, consumers can search complaint databases or reverse phone lookup services before making contact.
This campaign represents a moderate threat level due to its targeted nature and use of legitimate app platforms to distribute fraudulent communications. Consumers should remain vigilant for unexpected order confirmations, particularly for antivirus software purchases. Organizations operating consumer apps should strengthen verification processes for merchant communications to prevent similar exploitation of their platforms.