marthalouisecharleston.com

I made a purchase on the website https://marthalouisecharleston.com/?country=US, which claims to be a U.S.-based boutique. After completing my order, I either received a product that did not match the description and images advertised, or the product quality was extremely poor. When I contacted customer service to request a refund, my request was denied or ignored. The return policy appears to be misleading and difficult to enforce. The company creates the impression of being a legitimate U.S. business, but evidence suggests the products are shipped from overseas and the business is not transparent. I believe this website is engaging in deceptive business practices and misleading consumers. I am submitting this complaint to prevent further financial harm to others. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - [BBB Scam Type: Online Purchase] [Business: Martha Louise Charleston Date Repor] [Location: NY, USA - 11946]