personality.co

Personality.co leveled a deceptive "Negative Option" billing scheme against me to bolt a repeating monthly charge onto a one-time payment for a one-time personality test. For my own purposes, I paid willingly for a personality test and some extra resources, which amounted to x4 small charges totaling ~$3.00. But after some very busy months, I noticed x4 additional charges of ~$30 each. The terms of this package were obfuscated, and I had no idea this was part of the purchase. Nor were there mandated billing notifications of monthly charges thereafter, ensuring I was unaware of the ongoing extractions until a manual audit of my financial documents. Upon discovery and contact with the Bulgaria-based organization, the company refused to refund all but the most recent charges, citing "Terms of Service" that were never clearly presented, even when their own records confirmed I had never once used the "premium" services associated with this subscription - for the plain fact I was unaware I was subscribed. This pattern of "silent billing" is designed to extract maximum funds before the consumer notices the unauthorized activity, and I submit this testimonial in hopes it assists others in my situation with their own resolutions. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-fle [BBB Scam Type: Other] [Business: Personality.co] [Location: VA, USA- 22901]