support.neworleanslocalshop.com

I entered New Orleans local shop via an ad on Facebook. After I paid for my items, I received a confirmation number. I received another email with a tracking number. The package, per the tracking updates, originated in Ireland. I continue to receive package updates from Ireland and then a generic United States. I received confirmation the package was delivered to my local USPS after several weeks. I received a notification from New Orleans local shop stating the package had been delivered. After several days with no package, I contacted the support center (the support center’s email address is support.neworleanslocalshop.com) to help locate the package. All they could provide me with was it was delivered. I called USPS and provided the tracking number. I gave them my information and the address to where the package was to be sent. They explained the tracking number they were able to pull up was listed with my name or address . They encouraged me to contact my local USPS. I contacted my local USPS. I provided them with the tracking number and my information. They also stated the tracking number was not a package with my name or my address. They indicated the package origination was from India (not Ireland). After asking what I believed the package would look like, they explained the package with that tracking number could not be the package I was describing (weight, approximate size, etc). I contacted the company explaining this and asked for a refund. They refused and stopped returning my emails. [BBB Scam Type: Online Purchase] [Business: New Orleans Local Shop] [Location: TN, USA- 37409]