United Group Inc.

Said the price of coco was 550 dollars then asked for 210 dollars for shipping then united maacro pet courier service contacted me stating that i need to order a thermal electric crate for upwards of 850 dollars that they say would later refund [BBB Scam Type: Online Purchase] [Business: Giant bear maine coons and united maacro pet courier services] [Location: WI, USA - 54130]

Free oralb dental kit from united Healthcare just take a short survey save $4 if you us master card [BBB Scam Type: Online Purchase] [Business: United Healthcare / impostor Date R] [Location: WA, USA - 98625]

They presented their site as the official place to renew your passport. It walked you through all of the legit steps for processing a passport. However, in the end, they only filled out the application, attached a picture, and sent the application to us to then take to the USPS and start the official passport process. Falsely presented themselves as the official government site for processing passport data. [BBB Scam Type: Online Purchase] [Business: United Passport] [Location: IL, USA - 61704]

Order was placed on 02/19/26 and an immediate confirmation email with the receipt. Days, if not weeks, go by and I get emails apologizing for the delay but rest assured “everything is proceeding as planned”. Promotional emails were then sent with discount offers. Finally, an email regarding the order I had put in over a month ago saying everything was restocked amd good to go. It’s now been almost 2 months with no package and on top of that, they decided to charge me an additional fee as an “international charge”. I reached out to the “customer service” email with my order number and the response I got was of no assistance. Any tracking number I received was for a shipment “coming” from China that has not moved since the first email containing said tracking number. [BBB Scam Type: Online Purchase] [Business: The United Gentlemen] [Location: MA, USA - 02155]

I received a call saying I was approved for a loan. Because I had been applying I continue communication. He sent me an email and I looked up the company and confirmed it was a real company. After proving details from my banking account, social security number, and my drivers license I called back but failed to get an answer. After checking the email again I discovered the email didn’t match the company and when the guy answer and I started demanding answers he hung up. [BBB Scam Type: Advance Fee Loan] [Business: United Finance IMPERSONATOR Date Rep] [Location: MD, USA - 21229]

scam for credit cards .. not sure offering loan $61,000 [BBB Scam Type: Advance Fee Loan] [Business: United Loan Relief] [Location: AZ, USA - 85248]

United Passport poses as a government agency and their website looks way too much like the official one for renewing the passport. Made it seem like I was paying for the passport, but no, they just sent the documents that are already available in the Dept of State website. What's worse, they are the first option when searching for US passport. Google should be held responsible too [BBB Scam Type: Online Purchase] [Business: United Passport] [Location: CA, USA - 92109]

The website appeared as a service courier for passports. There was tiny lettering at the top of the page stating they are not affiliated with the United States government. [BBB Scam Type: Online Purchase] [Business: United Passport] [Location: LA, USA - 70817]

Received a letter claiming to be Small Business Administration informing me of the cancellation or possible cancellation of my home warranty, which I have never had. They are giving me the opportunity to reactivate it or make arrangements to continue coverage. [BBB Scam Type: Phishing] [Business: United States Small Business Administration] [Location: FL, USA - 33825]

I received an email claiming to be from the United States Patent and Trademark Office (USPTO) regarding my trademark application for “BIG EASY BAND.” The message stated that my application required a “verification call” with a federal examining attorney and instructed me to initiate the call at a specific date and time. The email included my correct personal information, including my name, address, and trademark serial number, which made it appear legitimate. It directed me to call a phone number (###-###-####) and referenced an “appointment number” for the verification process. However, several red flags raised concern: The email originated from a non-official domain (not @uspto.gov) It required me to initiate a call, which is not standard USPTO procedure It used urgent language suggesting my application could be abandoned if I did not comply After researching, I found that this exact email format, phone number, and messaging have been reported as part of a known scam impersonating the USPTO. The Better Business Bureau (BBB) Scam Tracker contains a report matching this communication. This appears to be a targeted scam aimed at individuals with active trademark applications, likely using publicly available USPTO data to appear credible. I did not engage with the sender or call the number. [BBB Scam Type: Phishing] [Business: United States Patent Trademark Office] [Location: LA, USA - 70115]

The website described a cashmere knit sweater and had pictures of an actual sweater on the website, but when it arrived, it was a cheap synthetic sweatshirt with a picture of the sweater on it, and not even a good picture. In order to get a refund, you have to first ship the product back to China and then they only refund you if they receive it, I’m sure it never gets lost in a mail, not worth the $50 to try to get a refund, total bait and switch, they scammed me completely. [BBB Scam Type: Counterfeit Product] [Business: The United Gentleman] [Location: ID, USA - 83858]

Purchased a pair if boots from Facebook ad directly from the Morgan&Madison website. They were described as orthopedic suede/leather, no mention of faux. Shipping time was delayed weeks, although they sent a few emails notifying me. The address on the package is from Gardena,CA. When the boots arrived, they were not as described - fabric, no orthopedic support (no arch support, little to no padding). The left boot was defective with the fabric twisted. They made me send photos, then offered 50% off a future purchase. When I refused, they told me I had to return the boots to the Netherlands at my expense. I searched online and found the same boots being sold for $25 at Temu (which I would not have purchased). [BBB Scam Type: Counterfeit Product] [Business: Morgan Madison United States Date R] [Location: CA, USA - 92544]

unitedpassport.com - I filled out a passport application and paid for it. Dollars Lost $242 [BBB Scam Type: Counterfeit Product] [Business: united passport] [Location: MT, USA - 59912]

I am submitting this complaint because UnitedPassport.com misled me into believing I was using an official U.S. government website to renew my passport. The website appeared highly official. I only realized later that it was a third-party service with no government affiliation. I paid $297.00 for what I believed was the actual government passport renewal fee. Instead, I later discovered that UnitedPassport.com only provided downloadable forms and generic instructions—documents that are available for free on the official government website (travel.state.gov). I still must pay the actual government fees separately, even after paying this company. [BBB Scam Type: Counterfeit Product] [Business: United Passport] [Location: CA, USA - 90033]

This company has many complaints against it. I personally believed from their clothing description, that I was purchasing a knit cashmere sweater. This is what their site said the material is. When I received the item, it was a screen print polyester shirt of poor quality and small in size. The company is not reachable to receive a refund. This is the product description from their page: https://theunitedgentlemen.com/products/the-kingsley-men-s-luxury-cashmere-knit-sweater?_pos=8&_sid=974a072e6&_ss=r The mailing address on the package is Jerry (001) FASFBARA 9208 Charles Smith Ave Rancho Cucamonga, CA 91730 I am attaching a picture of what I received. Online reviews say that they are not reachable and refunds are not given. Others have received items of poor quality from them as well. This is false advertising and a scam. [BBB Scam Type: Counterfeit Product] [Business: The United Gentlemen] [Location: CO, USA - 81419]

Unitedpassport.com appears to be an official site offering the service that state.gov does for half the price and for taxes that that we all pay. Dollars Lost $180 [BBB Scam Type: Counterfeit Product] [Business: united passport] [Location: FL, USA - 32207]

Same experience as described previously: I made a purchase from an online store called The United Gentleman, which lists an address in the Netherlands. At the time of purchase, the website clearly stated that the warehouse was located in the United States and promised an easy return process, including providing a return shipping label if needed. After placing my order, the company sent me a tracking number that did not exist. After several days of searching, I discovered that the product was actually being shipped from China, not the U.S. as advertised. It took several weeks for the order to arrive. When I requested a return, the company began discouraging the process by informing me that I would need to ship the product back to China, not the United States as originally stated. Additionally: Poor quality (aka Polyester), different appearance of clothing items. Their misleading claims about warehouse location, return policy, and tracking information have caused significant inconvenience and appear to be deceptive business practices. [BBB Scam Type: Counterfeit Product] [Business: United Gentlemen] [Location: PA, USA - 19072]

The company advertised a sweater and identified themselves as being in the United States. Once the order was purchased, it became obvious that the item was being shipped from China. When I tried to cancel the order, I was assured that I had 30 days to return the item if I wasn't satisfied. The item was delivered and is not at all like it was presented on the website, its listed as a sweater, but its not actually a sweater. I contacted the seller to initiate the return and was told I could ship it back to Asia, at my expense to get a refund. The estimated cost for shipping is $40. The company name was Laura & Roswood United States which led me to believe that I was dealing with a company in the US. [BBB Scam Type: Counterfeit Product] [Business: Laura Rosewood-United States Date R] [Location: GA, USA - 30022]

I ordered a sweater online from the company’s website (www.theunitedgentlemen.com). The order took a tremendously long time to arrive and all the while, I received emails from the company saying my order was on the way. When the package finally arrived, it contained the wrong sweater, in the wrong color, and was significantly larger than what I ordered. I have emailed the company multiple times and have not heard back. I also have notified my credit card company of the scam. [BBB Scam Type: Counterfeit Product] [Business: The United Gentlemen] [Location: NY, USA - 10010]

I bought a coat for my son for Christmas through this company's website. It showed a nice looking coat. When I received it , it was wrinkled, shirt quality , very thin , and not even a coat. I tried emailing them numerous times with no response. Finally, they did respond , they said they would give me ten percent back. I said, no, I wanted full money back , so they sent me a form but then went through a long spiel of how they couldn't guarantee with the long shipment back that I would get my money back because of all , the complications of shipping to China and basically , if I send it to China , it would probably cost me just as much as I paid for the coat. I am now requesting for the 15% that they offered, so I at least get something back. Not sure if I will get that. This is a big scam, they have poor quality and misrepresented clothing on the website, and then you cannot return it because it will cost too much and they don't guarantee it.So they end up keeping a lot of people's money. Do not order from them! [BBB Scam Type: Counterfeit Product] [Business: The United Gentleman] [Location: VA, USA - 20112]