www.milanolegacy.com

Falsely advertised clothing. 2 sweaters were advertised as cotton, knit sweaters. They were some polyester printed fabric. The email i received and my response are following, in reverse order: Hi Susie Support, Note that I am making up the name as you are clearly a bot and are not support or service. I do not want to keep the order. Your return policy (copied below) does not state where to send the purchase. There is nothing in this situation which would be applicable to a partial refund. So, Neither of your options are acceptable to me. The fabric is bad for my skin and I do not want it in my house. I have forwarded this request to the BBB in Utah and California. Note: I received the package on March 16th and have 30 days (April 15th) from that point to make the return. I will have it at the Post Office or UPS on Monday March 23, 7 days after receipt. I will be using my email order as the receipt because there was No Receipt in the Package. The package was sent from an anonymous address in Gardena, CA and was not repackaged from its shipment from China. There is no tag inside the garment describing the fabric or country of origin and the quality is worse than I could do when I was 11 years old, with thread that doesn’t match the fabric. I have pictures if you want them. Below I have copied the terms of return from your website www.milanolegacy.com. "To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery In general, all our Clothes, Accessories and Decorations are subject to our 30-day return policy meaning any damages or issues with the received order need to be forwar [BBB Scam Type: Online Purchase] [Business: Milanolegacy] [Location: UT, USA-