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I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca

I am writing an investigative story about Vanilla Visa and Incomm. Want to help? I am a Canadian ethicist and writer currently doing the research for an investigative story about Incomm (the corporation, http://www.incomm.com/) and the problems with the Vanilla Visa product line (in terms of activation, "blocked cards", card reissuing, customer service, and so forth). My interest was piqued because of my personal experiences with Vanilla Visa and Incomm. I spent 5 weeks dealing with the call center in Utah, before tracking down the Canadian Incomm officers. I have recently been in communication with a number of senior Incomm Global executives. For an interesting rundown of the sorts of problems that folks have been running into for years, see the comments at http://www.topix.com/forum/city/gainesville-ga/TT88P6PEJQAM8A9PK. My own experiences have left me with a series of questions: - How widespread is the "blocked card" issue? - Why is the replacement process so convoluted (and apparently in conflict with the fact that these cards are designed and given as gifts)? - How widespread are problems during the card replacement process (e.g., with improper instructions, scan/fax visibility issues, timelines, and so on)? - How routine is it for someone to 'give up' during this process, leaving their money unused and with Incomm? - What is Incomm's knowledge of these problems, what have they done about the issues, and what are they prepared to do about the issues? I have a number of other questions, too. Given that I am a Canadian and have been dealing with the Canadian stream of the Vanilla Visa product line, I will probably be forced to focus largely on the Canadian product. But given that Incomm is an international organization, and that these issues may (if research indicates) overlap with issues in other markets, my preliminary research is going to have a much larger scope. I am looking to collect individuals' reports about their issues with Vanilla Visa gift ca