800-672-8522

Received a voice mail from Orlando Promotion on 11/25/25. I called the number she gave me and booked a 5 day 4 night cruise on the Margaritaville Islander. Advised I had 18 mos to travel and paid 695.00 on my credit card. After many-attempts to set up cruise dates I am either unable to reach them or they respond they tried to call me (phone never rings) and they leave a voice message. The phone number on my credit card statement is 800 6728522. This number is a scam. [BBB Scam Type: Online Purchase] [Business: Orlando Promotion Center] [Location: FL, USA - 33952]

I was called on my phone by woman offering a promotional vacation with Margaritaville Cruise Lines. When I attempted to schedule the cruise through their website Selectmydates.com, the site would not work right. I attempted to schedule 4 different times and dates. When I called the company help line the representative was very rude and told me I would have to wait for Gabriella to contact me. He could see my request was submitted. I said that wasn't going to work for me and he hung up the phone. I called back 2 more times and was put on hold and then hung up on again x 2. At this point I called the number attached to my credit card statement and a woman answered. Stated that she had no record of request and would need to speak with IT department, I was placed on hold for several minutes and the call was disconnected. This is a fraudulent Company and a scam. The name of the scammers is COMPLETE RESERVATION SOLUTIONS 800-672-8522 OUT OF DELAWARE [BBB Scam Type: Retail Business Business name Claimed to be Margaritaville Cruise Line was actually a company called Complete Reservation Solutions] [Business: Claimed to be Margaritaville Cruise Line was actually a company called Complete Reservation Solutions] [Location: GA, USA- 30276]