858-834-8360

I booked a flight for my 6-month-old infant on the EVA Air website, in addition to my own ticket. Later, I called EVA Air's customer service to request a bassinet for my flight. Unfortunately, a scammer intercepted my call and pretended to be from EVA Air customer service. They requested my credit card information and charged me $290 for the bassinet, which is supposed to be free. The next day, I called EVA Air again. They could not locate the $290 charge, but they confirmed that a bassinet had been assigned to my ticket. Upon further investigation, I discovered that the $290 charge came from EVAAIRAIRTICKET, not EVA Airways. Additionally, a phone number, (858) 834-8360, is associated with this charge, which is definitely not from EVA Air. [BBB Scam Type: Travel/Vacation/Timeshare] [Business: EVA AIRWAYS / impostor] [Location: CA, USA - 94608]

I tried to change a flight booking and called American Airlines Customer Service, somehow this call got intercepted by a scammer who acted as a AA customer service representative. With the information, booking number, adress, dob she was able to change my flight via the AA website (I found that out later from a real AA representative) That scammer charged $500 for the „service“. The transaction description on CC was this: TVL*AMERICANAIRTICKET 858-834-8360 CA [BBB Scam Type: Travel/Vacation/Timeshare] [Business: American Airlines / impostor/ American Airlines Customer Service] [Location: WA, USA- 98028]