This scam campaign centers on two phone numbers, 771-333-2040 and 888-515-0208, which together have accumulated 11 FTC complaints and have been flagged under the category of calls pretending to be government, businesses, or family and friends. The two numbers have been reported together by consumers, with a co-reporting confidence score of 0.59, indicating that victims or observers have encountered both numbers in the context of the same operation.
Community reports reveal the specific impersonation script being used. A caller identifying herself as "Jessica Morgan" claims to represent the "Office for Tax Mediation and Resolution" and states she is calling from an "abatement review desk," citing 771-333-2040 as her direct callback line. The language is crafted to mimic legitimate government tax agency communications, invoking terminology such as "abatement review" to lend the impression of an official IRS-adjacent process. No entity called the Office for Tax Mediation and Resolution corresponds to any known government agency.
The geographic footprint of complaints tied to 771-333-2040 spans Alexandria, Virginia, The Villages, Florida, and Green Bay, Wisconsin, while complaints associated with 888-515-0208 originate from Silver Spring, Maryland, Sunrise, Florida, and Burnsville, Minnesota. This distribution suggests a broad, multi-regional targeting pattern with no single concentrated geographic focus, consistent with an automated or robocall-driven outreach strategy. The presence of The Villages, Florida, a retirement community with a large senior population, is a notable data point given the demographic typically targeted by government impersonation tax scams.
With 11 combined FTC complaints, a confirmed shared-reporting relationship between the two numbers, and a documented impersonation script impersonating government tax officials, this cluster represents a coordinated impersonation campaign of moderate scale. The use of a named persona, fabricated agency title, and direct callback number indicates a social engineering operation designed to elicit return calls and engage victims in fraudulent tax relief or debt collection schemes. The threat level is assessed as moderate, with potential to cause significant financial harm to targeted individuals, particularly older adults in the identified geographic areas.