Ignore Calls About an Unserved Summons Directing Contact to Janet Wilson

(844) 412-2359 is the callback number at the center of a legal impersonation scheme in which callers pose as county process servers and claim the recipient has an unserved court summons. Reports filed with BBB Scam Tracker in April 2026 describe a consistent script built around rotating county office names, fabricated case numbers, and a single contact name, Janet Wilson.

How the Script Works

Each report follows a recognizable structure. A caller or recorded message tells the recipient that a lawyer's office has tried to serve legal documents multiple times and failed. A case number is provided to add a layer of authenticity. The recipient is told to call back immediately to resolve the matter.

One BBB Scam Tracker report states verbatim that the caller "could not serve the summons at last address known" and directed the recipient to "return call to Janet Wilson (844) 412-2359." A second report describes someone claiming to be from a Wisconsin processing service, saying a lawyer's office had made several attempts to serve a summons over four months and that it had been undeliverable, asking the recipient to contact Janet Wilson at the same number. A third captures a recorded message that begins: "This message is intended for [victim], this is Anna calling from the Rutherford county process server's office regarding your court summons filed in a case number 4593646."

The county name changes across reports. The caller name shifts. The callback number and the name Janet Wilson do not.

Phone Numbers Tied to This Cluster

BBB Scam Tracker reports connect this scheme to eight phone numbers. The primary callback number appearing across reports is (844) 412-2359. The broader cluster also includes (888) 874-0002, (609) 808-6313, (855) 362-0003, (408) 888-7726, (619) 309-2536, (410) 921-7142, and (540) 483-0697. None of these numbers currently carry FTC complaint records, which may reflect how recently they were put into circulation.

Why This Scam Works

Legal language creates pressure that other scam scripts cannot. A court summons, a case number, a county office name, a deadline to respond, these details trigger fear in a way that a prize claim or a package delivery notice does not. The scheme does not need to convince you of anything upfront. It only needs you to call back.

Actual process service involves court documents delivered directly to the named recipient or sent by certified mail. County process servers do not direct recipients to call a toll-free callback line to resolve a summons. That detail alone marks this as fraudulent.

What to Do

If you receive a call from any of the numbers listed here, do not call back using any number the message provides. If you have a genuine concern about pending legal action, look up your county court's contact information independently through an official government website and call that office directly.

You can report calls like these to BBB Scam Tracker and to the FTC at ReportFraud.ftc.gov. Reporting matters because it helps build the pattern of evidence that connects shifting county names and new phone numbers to the same underlying campaign.

Full details on the numbers and reports tied to this campaign are collected at /campaign/phone-855-362-0003.