This scam campaign involves a sophisticated network of three phone numbers and three companies operating across multiple financial service sectors. The operation centers around phone number 8339659402, which shows no direct FTC complaints but serves as a hub connecting to two other numbers with significant complaint histories: 8889199743 (6 FTC complaints) and 4699825001 (10 FTC complaints). Both of these numbers are categorized for making calls pretending to be government agencies, businesses, or family and friends. The campaign is further linked to three companies with substantial consumer complaint records: ACCESS GROUP INC. (149 CFPB complaints in student loans), ACCOUNT SERVICES INC. (8 CFPB complaints in debt collection), and Direct, Inc (4 CFPB complaints in mortgages).
The geographic targeting pattern shows a focus on major metropolitan areas and suburban communities across the eastern United States. Phone number 8889199743 has generated complaints from Minneapolis, California, Cheltenham Pennsylvania, and Strasburg Virginia, while 4699825001 has targeted Melbourne Florida, New York New York, and Mount Airy Maryland. This geographic distribution suggests a deliberate strategy to target diverse income demographics across multiple states, potentially maximizing the campaign's reach and effectiveness.
Community reports reveal the campaign's specific tactics, with multiple identical voicemails from "Ariana Bellamy" claiming to call from the "eligibility support and review division at the Tax Resolution Assistance Center." These messages state that the recipient's "account remains under act" and attempt to create urgency around tax resolution services. The repetition of identical scripts across different numbers demonstrates the coordinated nature of this operation, with the scammers using official-sounding language and government-adjacent terminology to establish false credibility.
The relationship network shows high-confidence connections between the companies and phone number 8889199743 (0.80 confidence), suggesting this number may be a primary operational line for the financial services front companies. The moderate confidence connection (0.50) between Direct, Inc and phone number 4699825001 indicates this mortgage-focused company may be using that line for targeted campaigns. All entities show reported-together relationships with the central hub number 8339659402, indicating coordinated operations across the entire network.
To protect yourself from this campaign, verify any financial services company through official state licensing databases and the Better Business Bureau before engaging. If contacted by these numbers or companies, hang up immediately and do not provide personal information. Never click links in emails or text messages from these entities. Report suspicious contacts to the FTC at reportfraud.ftc.gov or file complaints with the FCC for unwanted calls. Before responding to any financial services offer, check phone numbers and company names through official complaint databases and reverse lookup services to verify legitimacy.
This campaign represents a high threat level due to its multi-vector approach across student loans, debt collection, and mortgage services, combined with government impersonation tactics. Consumers should immediately block the identified phone numbers and report any contact attempts to relevant authorities. Financial institutions and consumer protection agencies should monitor for variations of the "Tax Resolution Assistance Center" script and cross-reference the identified company names with their fraud databases.