This scam campaign centers around phone number 8886931745, which has generated 8 FTC complaints primarily categorized as debt reduction schemes targeting credit cards, mortgages, and student loans. The calls have been reported across multiple states, with the highest concentrations in Glen Mills, Pennsylvania, Norco, California, and various locations throughout Georgia. The geographic spread suggests a broad, multi-state targeting approach rather than localized activity. Two companies are direc...
Direct, Inc
- 811 community reports from users
Direct, Inc is a regulated financial institution. The complaints shown here are consumer disputes (billing errors, reporting issues, service problems) filed with the CFPB, not fraud reports.
Campaign Intelligence
**Scam Campaign Report: Fake Legal Process Service Operation** Our analysis has identified a coordinated scam campaign involving phone number 844-830-0354 and Direct, Inc, operating a fraudulent legal process service scheme targeting consumers across multiple states. The phone number has generated 3 FTC complaints categorized as "Other," with documented activity in Wilsonville, Oregon, Sarasota, Florida, and Henrico, Virginia. Direct, Inc has received 4 CFPB complaints and is classified in the ...
This scam campaign operates through a coordinated network of phone numbers and companies targeting consumers across multiple states with deceptive debt collection and impersonation tactics. The campaign centers around two primary phone numbers: 8337274144, which has generated 40 FTC complaints and 5 FCC complaints, and 8889194623, which has accumulated 30 FTC complaints. Both numbers are connected to two companies, Collections Inc (21 CFPB complaints) and Direct, Inc (4 CFPB complaints), operati...
This scam campaign involves a sophisticated network of three phone numbers and three companies operating across multiple financial service sectors. The operation centers around phone number 8339659402, which shows no direct FTC complaints but serves as a hub connecting to two other numbers with significant complaint histories: 8889199743 (6 FTC complaints) and 4699825001 (10 FTC complaints). Both of these numbers are categorized for making calls pretending to be government agencies, businesses, ...
This scam campaign involves a coordinated network of three phone numbers operating in conjunction with two companies to target consumers across multiple states with fraudulent calls impersonating government agencies and debt collection services. The campaign has generated a total of 35 FTC complaints and 12 CFPB complaints, indicating significant consumer impact across the eastern United States. The three phone numbers at the center of this operation are 8884613098 (14 FTC complaints), 83368440...
This cybersecurity analysis reveals a multi-faceted scam campaign operating through a network of 5 connected phone numbers and 2 companies, targeting consumers with fraudulent government, debt collection, and mortgage-related schemes. The central phone number 7712473390 has generated 4 FTC complaints for calls pretending to be government agencies, businesses, or family members, with activity concentrated in Pharr, Texas. This number shows strong connections to four other numbers in the campaign:...
**Cybersecurity Scam Campaign Report: Multi-Vector Impersonation Fraud** This investigation has identified a sophisticated scam campaign utilizing four interconnected phone numbers that have generated 275 FTC complaints and 29 FCC complaints. The primary numbers in this operation are 8669590917 with 241 FTC complaints, 2124795212 with 24 complaints, 7712473442 with 6 complaints, and 7712473441 with 4 complaints. All four numbers demonstrate same campaign relationships with confidence levels ran...
This cybersecurity analysis reveals a coordinated scam campaign operating through three phone numbers (8334984688, 7712473390, and 4063133455) and potentially impersonating Direct, Inc, a mortgage industry company with 4 CFPB complaints. The phone numbers are connected through same-campaign relationships with confidence scores ranging from 0.50 to 0.65, indicating they are part of a unified fraudulent operation. Phone number 7712473390 has generated 4 FTC complaints in the category of "calls pre...
This scam campaign involves a coordinated network of five phone numbers operating across multiple fraud categories, with 847 FTC complaints and 56 FCC complaints documented to date. The central hub appears to be phone number 8883526864, which connects to all other numbers in the campaign through shared operations. The most active number, 8335883819, has generated 577 FTC complaints and 26 FCC complaints targeting consumers with debt reduction scams, particularly in Pennsylvania locations includi...
**Scam Campaign Report: Multi-Number Impersonation and Debt Collection Scheme** This scam campaign operates through a coordinated network of four connected phone numbers targeting consumers across multiple states with government impersonation and fraudulent debt collection calls. The primary number 8337279955 has generated the highest volume of complaints with 201 FTC reports and 55 FCC complaints, while 8889194623 has recorded 30 FTC complaints specifically for "calls pretending to be governme...
This cluster centers on 2764 connected domains tagged as BeaverTail, Kaiji, fbf543. 645 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1132 phone numbers (7638857447, 8664372914, 2157987305) with 10266 FTC complaints; 146 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8616274 CFPB complaints; 298 email addresses (xxxxxxxxxxxxxxxxxxxxxxxx@vm...
This scam campaign involves a coordinated operation using three phone numbers (8336704397, 8558034910, and 7712473390) linked to fraudulent legal courier and legal document services, with connections to a mortgage-related entity called Direct, Inc. The phone number 7712473390 has generated 4 FTC complaints categorized as "Calls pretending to be government, businesses, or family and friends," while Direct, Inc has accumulated 4 CFPB complaints in the mortgage industry. Analysis reveals these enti...
Community members have submitted 88 distinct reports about Direct, Inc between October 2011 and March 2026. This company has also received 4 complaints in the CFPB database. Here is what people are reporting: "Facebook Scam? I am trying to believe I was not scammed by Facebook, but I am having a hard time This is what happened: * I have created a new account with the solely purpose of advertising on Facebook. I read once an article saying Facebook ads were scams, but I decided to ignore it a...
This cluster centers on 3287 connected domains tagged as HijackLoader, RemcosRAT, screenconnect. 617 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1649 phone numbers (5408463620, 8552597377, 8007873903) with 7110 FTC complaints; 143 companies (Informative LLC, HomePlus Corporation, Doral Capital Corporation) with 8547081 CFPB complaints; 807 email addresses (kellymoore_64@yahoo.com, schantzsybg7@...
**Multi-Vector Debt Relief Scam Campaign** This scam campaign operates through a network of 7 interconnected phone numbers and 3 companies, generating a total of 392 FTC complaints and 172 CFPB complaints. The operation primarily targets consumers with fraudulent debt relief services, using numbers 8559941953 (279 FTC complaints) and 6072949001 (97 FTC complaints) as the primary contact points. These numbers are linked through same-campaign relationships with confidence levels of 0.70, indicati...
This scam campaign involves a coordinated network of five phone numbers operating impersonation schemes targeting consumers across multiple states, with 64 FTC complaints and 105 FCC complaints documented. The primary numbers in this operation are 8889194623 with 30 FTC complaints, 8006698488 with 13 FTC and 104 FCC complaints, 2124973972 with 11 FTC complaints, and 4699825001 with 10 FTC complaints. All numbers are classified under the category "Calls pretending to be government, businesses, or...
This cluster centers on 2874 connected domains tagged as QuasarRAT, StealitStealer, pw-k53mv9bc. 652 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1375 phone numbers (2157987305, 2025069230, 2028641298) with 14635 FTC complaints; 160 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8680419 CFPB complaints; 299 email addresses (abuse@fb.com, ...
This cluster centers on 1486 connected domains tagged as None, keylogger. 5 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1364 phone numbers (3124141737, 3163966869, 8553892999) with 17909 FTC complaints; 170 companies (EQUIFAX, INC., TRANSUNION INTERMEDIATE HOLDINGS, INC., BANK OF AMERICA, NATIONAL ASSOCIATION) with 8747332 CFPB complaints; 187 email addresses (xxxxxxxxxxxxxxxxxxxxxxxx@vmh5.grup...
Details
Number Activity Timeline
Phone numbers linked to this company, showing when each was active.
Connected Entities
Linked Companies
TITLE FINANCIAL CORPORATION
reported togethercompanyChanged Inc.
reported togethercompanyACCOUNT SERVICES INC.
reported togethercompanyUnited Group Inc.
reported togethercompanyReady Capital Corporation
reported togethercompanyCredit Corp Solutions Inc.
reported togethercompanyCollection Solutions Inc.
reported togethercompanyBlock, Inc.
reported togethercompanyREPORTS, INC.
reported togethercompanyFederal Trade Commission
reported togethercompanyACCESS GROUP INC.
reported togethercompanyCredits, Incorporated
reported togetherCommunity Reports
Hi, this is Arden ******** calling on Monday the fifteenth from the account verification services division with the taxpayer resolution support center. I'm reaching out because your account recently appeared during a routine review where certain filing or balance items may still require confirmation. When accounts appear during this stage, we provide a direct way to verify current status before the review period closes. Our office maintains a proprietary verification line with no weight allowing you to connect immediately and receive clear confirmation without transfers or delays. Please return my call today at (888) 549-1425 again (888) 549-1425. If you received this message in error, please call back and press three to be removed @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 6) * (var(--Grid-parent-colum [BBB Scam Type: Tax Collection] [Business: Taxpayer resolution support group Da] [Location: FL, USA- 32435]
Called a number listed on the internet for United Airlines phone number. Called and gave them my flight info and they told me the flight was overbooked and needed to re-issue the ticket. Didn't have time to go back thru my travel agency so i agreed. Tried to check-in again the next day and they told me the same thing and wanted $728 dollars and would try to stop the previous payment. Gave me some phony names and return call number. I hung up and called my travel agency and was no problem to log into Lufthansa flight direct. So i lost $392 for being gullible. [BBB Scam Type: Other] [Business: United] [Location: TX, USA- 77375]
Passporta makes themselves appear to be the official government website and tricks travellers into clicking their link. I made the mistake of clicking this private company and was charged over 600% inflated cost for what should have been a $22 travel ETA. I am ordinarily good at spotting scams, and it only became evident this was not a legitimate government pathway after clicking 'submit'. I immediately contacted the company to direct they delete my private and credit card information before any of it was processed, yet they proceeded anyway. Note -they are miraculously able to cancel applications and delete private information to the point they obtain your credit card information; after that, there is conveniently, 'nothing they can do'. Check reviews elsewhere online and you will see so many others have expressed the same concerns and experiences. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-prefe [BBB Scam Type: Phishing] [Business: Passporta] [Location: ON, CAN- P1B 2T2]
Hello, this is Caroline calling with an update on your business loan. This is Caroline Brooks with the executive loan renew unit. I wanted to reach out because we've just finished reviewing your file, and I do have a status update. Your business showing an approval for $239,000 with a 60 month term. This is Caroline Brooks in my direct line, 855-909-0804 based on the underwriting notes that I see here, it looks like we should be able to move with your approval forward. If you're looking for additional funding for your business or to renew your loan, you can press one now or call us back. And if you did receive a personalized approval notice or renewal letter already from us, just have that reference number ready for the underwriting when you call. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 6) [BBB Scam Type: Phishing] [Business: Unknown] [Location: NC, USA- 27539]
This is Kiana Navarro with the Executive Loan Review Unit. I wanted to reach out because we've just finished reviewing your file and I do have a status update. You're showing an approval for $39,000 with a 60 month term. This is Kiana Navarro, my Direct Line, 855-909-0914. Based on the underwriting notes that I see here, it looks like we should be able to move with your approval forward. If you're still looking to wrap this up, you can press 2 now or call us back. And if you did receive a personalized approval notice already from us, have that reference number ready for the underwriting. If you are still pursuing your loan request, press 2. This is Kiana Navarro, my Direct Line, 855-909-0914. Based on the underwriting notes that I see here, it looks like we should be able to move with your approval forward. If you're still looking to wrap this up, you can press 2 now or call us back at 85-855-909-0914. And if you did receive a personalized approval notice already from us, just have that reference number handy when you speak with underwriting. Since the approval is time sensitive, we do need to hear from you by the end of this week, February 14th. Otherwise, you have to reapply. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width: [BBB Scam Type: Phishing] [Business: Unknown] [Location: VA, USA- 22314]
Transcription from voicemail left: “$9000 for 60 month term this is Kiana Navarro my direct line 855-909-0914 based on the underwriting notes that I see here it looks like we should be able to move with your approval for if you're still looking to wrap this up you can press two now or call us back and if you did receive a personalized approval notice already from us have that reference number ready for the underwriting if you're still pursuing your loan request press two this is Kiana Navarro my direct line 855-909-0914 based on the underwriting notes that I see here it looks like we should be able to move with your approval forward if you're still looking to wrap this up you can press two now or call us back at 858-55909-0914 and if you did receive a personalized approval notice already for us just have that reference number handy when you speak with underwriting since the approval is time sensitive we do need to hear from you by the end of this week February 14 otherwise you have to reapply…” @media (mi [BBB Scam Type: Advance Fee Loan] [Business: Kiana Navarro] [Location: NC, USA- 28613]
I am reporting RecordLabel.ai for deceptive marketing and material misrepresentation used to solicit professional labor under false pretenses. DESCRIPTION OF INCIDENT On March 21st, 2025, the company reached out via email to recruit me as a music curator. To induce my sign-up, they made a specific, measurable financial claim: "Some curators would have to review 75 songs on Submithub to equal payout for feedback for 1 song on our platform." Because the benchmarked competitor (SubmitHub) pays curators for the act of providing feedback (regardless of approval), this statement created a reasonable professional expectation that RecordLabel.ai also compensates for the time and expertise required to review a submission. Relying on this representation, I signed up and performed expert reviews for the company. Upon completion of the work, the company revealed that they pay zero for the act of reviewing/feedback, and only provide compensation if a curator "approves" a song. This "pay-for-approval" model was not disclosed in the solicitation and directly contradicts the "75x higher payout for feedback" claim used to procure my labor. When I requested payment for the work performed, the company pointed to "hidden" terms on a sign-up page. However, these fine-print terms were superseded by the specific, misleading financial comparisons in their direct solicitation. This constitutes a bait-and-switch tactic designed to obtain free professional labor. Furthermore, their model incentivizes "pay-for-placement," which violates Spotify's Platform Rules, potentially endangering the livelihoods of the curators they recruit. EVIDENCE / EMAIL CORRESPONDENCE From: [MY EMAIL] Date: Fri, Mar 21, 2025 at 9:33 PM Text: I'll give it a try! I just signed up as a curator, thanks. From: Omari MC [SENDER EMAIL] Date: Fri, Mar 21, 2025 at 9:28 PM Text: N [BBB Scam Type: Employment] [Business: RecordLabel.ai LLC] [Location: NY, USA
BECAUSE WE'VE JUST FINISHED REVIEWING YOUR FILE, AND I DO HAVE STATUS UPDATE. YOU'RE SHOWING AN APPROVAL FOR $39,000 WITH A 60 MONTH TERM. THIS IS KIANA NAVARRO, MY DIRECT LINE, 855-909-0914 BASED ON THE UNDERWRITING NOTES THAT I SEE HERE. IT LOOKS LIKE WE SHOULD BE ABLE TO MOVE WITH YOUR APPROVAL FORWARD. IF YOU'RE STILL LOOKING TO WRAP THIS UP, YOU CAN PRESS 2 NOW OR CALL US BACK. AND IF YOU DID RECEIVE A PERSONALIZED APPROVAL NOTICE ALREADY FROM US, HAVE THAT REFERENCE NUMBER READY FOR THE UNDERWRITING, IF YOU ARE STILL PURSUING OR YOUR LOAN REQUEST PRESS 2. THIS IS KIANA NAVARRO, SINCE THE APPROVAL IS TIME SENSITIVE, WE DO NEED TO HEAR FROM YOU BY THE END OF THIS WEEK, FEBRUARY 14TH. OTHERWISE, YOU HAVE TO REAPPLY. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 6 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 6) * (var(--Grid-parent-columnSp [BBB Scam Type: Advance Fee Loan] [Business: KIANA NAVARRO] [Location: CA, USA- 93245]
Continually daily calls multiple times a day leaving voicemails We've just finished reviewing your file, and I do have a status update. You're showing an approval for $39,000 with a 60 month term. This is Kanu Navarro, my direct line 855-909-09114 based on the underwriting notes that I see here. [BBB Scam Type: Advance Fee Loan] [Business: Unknown] [Location: RI, USA- 02910]
Multiple times per day and continuously calling from different numbers. I think I have blocked at least 100 numbers. This is Kiana Navarro, my direct line, 855-909-0914 based on the underwriting notes that I see here. It looks like we should be able to move with your approval forward. If you're still looking to wrap this up, you can press 2 now or call us back. And if you did receive a personalized approval notice already from us, have that reference number ready for the underwriting. If you are still pursuing your loan request press too. This is Kiana Navarro, my direct line, 855-90914. Based on the underwriting notes that's I see here. looks like we should be able to move with your approval forward. If you're still looking to wrap this up, you can press 2 now or call us back at 855-909-0914. and if you did receive a personalized approval notice already from us. Just have that reference number handy when you speak with underwriting. Since the approval is time sensitive. We do need to hear from you by the end of this week, February 14th. Otherwise, you have to reapply. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 12 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 12) * (var(--Grid-parent-columnSpacing) [BBB Scam Type: Advance Fee Loan] [Business: Underwriting department] [Location: WY, USA- 82609]
Share Your Experience
What's Your Exposure?
Know your risk exposure to this message with a Thorough Analysis. It returns a detailed report covering the complaint history, your data breach exposure, related scam entities, and risk signals tied to this email message. Check the box and enter your email address now.
Proton Pass — Unique passwords for every account
After a breach, reused passwords let attackers into your other accounts. Proton Pass generates and stores a unique password for each one.