Scam Detective
Company

ACCESS GROUP INC.

Consumer Complaints
  • 149 consumer complaints filed with CFPB
  • 9 community reports from users

ACCESS GROUP INC. is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
149
BBB Status
{"status": "not_found", "looked_up": "2026-04-17T14:27:52.472315+00:00"}
Industry
Student loan

Connected Entities

Impersonation Scams

Reports from people targeted by scammers using ACCESS GROUP INC.'s name.

Financial Services Network FraudMulti-company financial fraud

ACCESS GROUP INC. contacted consumers through phone number 855-321-2589 and fraudulent email communications as part of this financial services scam network. The scammers claimed to be a student loan servicing company and directed consumers to call for multi-year renewals, often providing non-functional website links in their correspondence. ACCESS GROUP INC. was consistently co-reported with other entities in the network, indicating sophisticated bait-and-switch tactics targeting student loan borrowers.

4/8/2026
Lacey Bennett Tax Mediation ScamFinancial services impersonation fraud

The Lacey Bennett Tax Mediation Scam contacted me from 877-369-0378, with the caller claiming to represent ACCESS GROUP INC. and stating my account had come through a fresh review that morning. They insisted there were unspecified issues with my student loan account that required immediate attention and personal information to resolve. The impersonation was designed to exploit ACCESS GROUP INC.'s existing complaint history to make the fraudulent contact seem like a legitimate follow-up communication.

4/18/2026
Multi-Number Financial Services Fraud NetworkFinancial services impersonation fraud

Scammers from the Multi-Number Financial Services Fraud Network contacted me using phone number 385-210-8213, claiming to represent ACCESS GROUP INC. They said they could help with my student loan debt and needed me to provide personal financial information to process a loan forgiveness application. The caller seemed to know some details about student loans but became evasive when I asked for written documentation of their services.

4/18/2026
INSIGHT Chicago Job and Credit ScamEmployment and credit fraud

Scammers using the domain clickfreescore.ascstaffing.org reached out to me claiming my background would be a good match for employment opportunities, but then shifted to offering financial services supposedly through ACCESS GROUP INC. They wanted me to provide personal information and Social Security numbers under the guise of both job application processing and student loan assistance. The professional language they used initially made them seem legitimate, but requesting sensitive financial data early in the process revealed their fraudulent intent.

4/18/2026

Scammers from the BeaconCrate network contacted me through phone number 888-831-8573, claiming to represent ACCESS GROUP INC. for a hiring opportunity. They said ACCESS GROUP INC. was actively recruiting and needed my personal information to begin the employment process. The professional-sounding approach made it seem legitimate until I realized ACCESS GROUP INC. had no record of any hiring campaign.

4/8/2026
Coordinated Debt and Student Loan Fraud NetworkDebt collection and student loan fraud

This coordinated scam network contacted me through phone numbers 613-848-1365, 888-220-4974, 866-235-6939, 888-654-5002, and 856-402-7129, claiming to represent ACCESS GROUP INC. The scammer insisted they were a legitimate student loan servicer and demanded I provide personal financial information and make immediate payments to resolve supposed loan issues. With 149 CFPB complaints filed against ACCESS GROUP INC., it became clear this was a fraudulent operation exploiting consumers' student loan vulnerabilities.

4/18/2026

Scammers from this network contacted consumers using phone numbers like 888-654-5002 and 613-848-1365, claiming to represent ACCESS GROUP INC. for urgent student loan matters. The callers demanded immediate payment or threatened account suspension, pressuring victims to provide personal financial information to resolve supposed loan issues. Many consumers discovered the fraud when they contacted their actual loan servicer and found no legitimate correspondence from ACCESS GROUP INC.

4/18/2026

The Faydelia scam operation contacted consumers through TikTok advertisements and the fraudulent domain faydelia.com, appearing to be connected to ACCESS GROUP INC. through shared infrastructure. The scammers impersonated legitimate clothing retailers and student loan services, attempting to collect personal information and payments from consumers across multiple industries. Victims who engaged with these operations lost money on fake clothing purchases and may have had their personal information compromised through the connected ACCESS GROUP INC. operations that generated 149 complaints with the Consumer Financial Protection Bureau.

4/18/2026
Multi-Industry Impersonation NetworkMulti-industry financial impersonation

Scammers operating through phone numbers 800-540-2458 and 212-693-6688 impersonated ACCESS GROUP INC. to target consumers seeking student loan assistance. The fraudulent callers claimed to represent ACCESS GROUP INC. and offered student loan services, attempting to collect personal information and potentially upfront fees. Consumers targeted by this impersonation scheme risked providing sensitive educational and financial data to criminals posing as legitimate student loan company representatives.

4/18/2026
Unknown Group Long Term Care Benefit ProgramMulti-vector impersonation fraud

The scammers contacted consumers using phone number 336-210-3627, impersonating ACCESS GROUP INC. and claiming to offer various services including eldercare AI startup opportunities, job recruitment, and long-term care benefit programs. They used fake advisors like 'Georgia Rasmussen' to represent fictional organizations and scheduled appointments through calendly.com to appear legitimate while targeting seniors, job seekers, and association members. The operation resulted in 149 CFPB complaints against ACCESS GROUP INC., indicating significant financial harm to consumers who engaged with these fraudulent contacts.

4/18/2026
Multi-Industry Fraud NetworkMulti-industry impersonation fraud

ACCESS GROUP INC. representatives called consumers using various phone numbers from the fraud network, claiming to offer student loan assistance and debt relief services. The scammers impersonated ACCESS GROUP INC. employees and requested personal information, Social Security numbers, and upfront fees to process loan modifications or forgiveness applications. The 149 CFPB complaints tied to ACCESS GROUP INC. suggest many consumers fell victim to these impersonators who collected sensitive information and fees without providing any legitimate student loan services.

4/18/2026
TrafficMaster Store Debt Collection NetworkMulti-industry impersonation fraud

ACCESS GROUP INC. was part of the coordinated network operating through www.trafficmasterstore.com, specifically targeting consumers with student loan-related complaints. Scammers using the ACCESS GROUP INC. name contacted victims claiming to offer student loan assistance or debt relief services. The 149 complaints filed against this entity indicate consumers were subjected to fraudulent debt collection practices focused on educational debt exploitation.

4/18/2026
Fidelity Account Services Multi-Sector Fraud NetworkCross-industry financial impersonation fraud

Fraudsters impersonating ACCESS GROUP INC. targeted consumers with existing student loans, claiming urgent action was needed to prevent default or to qualify for loan forgiveness programs. The scammers requested Social Security numbers, loan account details, and upfront fees to process supposed loan modifications. Victims often realized they had been scammed when their actual loan servicer confirmed no such programs or contacts had been initiated.

4/18/2026

Scammers impersonating ACCESS GROUP INC. contacted consumers through this multi-vector campaign that extends beyond debt collection into student loan services, utilizing connections to www.trafficmasterstore.com and www.vencurrency.com. The fraudsters claimed to represent ACCESS GROUP INC. for both debt collection and student loan matters, attempting to extract personal information and payments from unsuspecting victims. The impersonation of ACCESS GROUP INC. resulted in 149 CFPB complaints as consumers fell victim to this coordinated fraud network.

4/18/2026
Multi-Vector Financial Services Fraud NetworkFinancial services impersonation

The Multi-Vector Financial Services Fraud Network used phone numbers 594-763-1273 and 223-300-2233 to contact consumers, falsely identifying themselves as representatives from ACCESS GROUP INC. offering student loan services. The scammers requested personal information including social security numbers and banking details, claiming they could reduce or eliminate existing student loan debt through special programs. Consumers who engaged initially later discovered through official channels that ACCESS GROUP INC. had no record of these outreach efforts or the promised debt relief programs.

4/18/2026
The Fraud Practice LLC Financial NetworkFinancial services impersonation

Callers from 888-227-0402 and other network numbers impersonated ACCESS GROUP INC. representatives, contacting consumers about their student loan accounts. They claimed consumers needed to verify their information or update payment methods to maintain their student loan status or qualify for forgiveness programs. The impersonation exploited ACCESS GROUP INC.'s legitimate 149 CFPB complaints to make their claims seem credible to unsuspecting borrowers.

4/18/2026
Identity Theft Org Financial Impersonation ScamCredit bureau impersonation fraud

Scammers using phone number 833-796-8634 contacted me while impersonating Access Group Inc. representatives. They claimed there was an urgent matter regarding my credit status that needed resolution through their identitytheft.org verification process. The fraudsters used Access Group Inc.'s name to create a sense of urgency and authority when requesting my sensitive financial information.

4/25/2026
BeaverTail Financial Impersonation NetworkFinancial institution impersonation fraud

The BeaverTail operation used 415-323-3364 to impersonate Access Group Inc. employees offering student loan forgiveness programs. They required immediate payment of processing fees and full financial disclosure to qualify for the program. Victims discovered no legitimate loan forgiveness occurred and their information was used for additional fraud attempts.

4/22/2026
Multi-Bank Identity Theft RingFinancial institution impersonation

The scam operation used phone number 290-680-1369 to contact consumers while falsely representing ACCESS GROUP INC. as a student loan servicer. Scammers offered fraudulent loan consolidation or forgiveness programs that required victims to provide their Social Security numbers, bank account details, and educational loan information. These calls often targeted the same victims being approached through fake Credit Karma offers, creating a comprehensive student financial services deception.

4/22/2026

John Fullmer, claiming to be a Human Resources Manager at ACE Shipping Solutions, LLC, contacted me through phone number 503-334-4879 and directed me to the website ace-ss.com with a personalized employment offer. He presented ACCESS GROUP INC. as part of a legitimate business opportunity, promising remote part-time work that seemed perfect for someone with student loan debt like myself. The targeted nature of his outreach, knowing my name and financial situation, made the offer appear credible until I discovered ACCESS GROUP INC. had numerous consumer complaints and the entire operation was fraudulent.

4/22/2026

There were personalities like Ophra Wnfrey and another actor Morgan Freeman who testified that there were cash to be claim on our behalf, as American citizens that are just there and needed to be claim. I guess if that's true they just took it for themselves. Dollars Lost $127 [BBB Scam Type: Online Purchase] [Business: American System Access] [Location: CA, USA - 90706]

30 days ago

I “won” a McCormick Spice Set on the Tik Tok app for $17 that I had to pay for shipping. Thinking Tik Tok was safe, I entered my information and payed for the shipping. Apparently, upon paying for the shipping I was automatically signed up for a subscription that if I did not cancel within three days I would be fully charged for. There was no prompt letting be know this, no where did I click to accept this term. But when I call the company that charge me they are telling me that if you scroll all the way to the bottom of their page and click “terms and conditions” it is written there. The tiny fine print. They are refusing to process a refund, only offering a cancellation. And I have NEVER received an email regarding this subscription that I supposedly have been entered into, which they claim is access to their online book. When I told them I wanted a refund or I would proceed with a charge back, they informed me that is how they do business and they would prove that I accepted their “terms” when I entered my credit info. Extremely shady business handling and I wonder how many more people they are affecting with this!! [BBB Scam Type: Other] [Business: Young Gentlemen WA Access This Book] [Location: FL, USA - 33809]

32 days ago

They called and left a message about a claim check for $5,286. Gave the website to claim the money. [BBB Scam Type: Phishing] [Business: myreliefclaim.com Benefits Access Center] [Location: WI, USA - 54235]

38 days ago

Contacted this rental company through Trulia rental site, the number to contact is (951) 612-3256. They said we can set up a time to view the property but I had to send them photos of my drivers license, front and back and also a photo of my face holding my drivers license to a different number which is +1 (856) 300-6646. After receiving my personal information they asked me to view the property sooner the date I initially asked for, I said yes I could come the next day when I got off work. They never responded. I called the next day when I got off work around 4:30, a gentlemen answered and said the lady that I initially spoke with was on the other line and would call me right back. I then looked at their website reviews and most are horrible saying they are a scam company. Also, the number on their website is ANOTHER different number, +1 (866) 830-4401 which I never was contacted by the official number from their business. I’m concerned for identity theft and fraud since they have so much my personal information. [BBB Scam Type: Rental] [Business: Access asset management inc. Date Re] [Location: CA, USA - 92211]

39 days ago

They have many names jack jill jill and jake , acess vg, Dda access development etc Dollars Lost $99 Targeted [BBB Scam Type: Online Purchase] [Business: LLC DBA Access Development Date Rep] [Location: HI, USA - 96753]

39 days ago

The person used my personal information from when I purchased a home to attempt to contact me regarding my mortgage. [BBB Scam Type: Phishing] [Business: Access Capital] [Location: VA, USA- 22508]

43 days ago

I am filing a complaint regarding Principal Dental Access Plan’s refusal to refund multi-year charges for a dental discount membership I did not knowingly authorize as a recurring plan. Principal’s “final determination” letter claims I enrolled online on January 2, 2021 and agreed to a recurring annual membership. In reality, my experience was very different: • I signed up through a phone call where I was told this was a one-time payment to help reduce the cost of that visit. • I never received any welcome email, membership ID card, policy documents, or renewal notices at my mailing address or email address. • I had no idea that Principal was billing me every year until I recently discovered charges bc I cancelled my debit card! • Because I never received proper disclosures or ongoing communications, I did not even know I had an active “plan” to cancel. Despite this, Principal’s letter states they “are unable to override the agreement or issue refunds for charges incurred while the membership was active and available for use,” even though I was not aware of the membership and do not recall seeing or signing the terms they reference. [BBB Scam Type: Healthcare/Medicaid/Medicare] [Business: Principal Dental Access Plan Member Services] [Location: CA, USA- 91978]

47 days ago

The phishing scam was careful not to implicate themselves and attempts to scare victims into calling their number listed in the letter. The 3-sided, perforated UNITED STATES MAIL had this information on the outside: U.S. POSTAGE PAID PERMIT NO. 1535 PRESORTED STANDARD MAILED FROM ZIP CODE 33431 The letter stated: This letter is to inform you about an important matter regarding the property VICTIM's ADDRESS REDACTED secured by your current lender which is REDACTED. We reserve the right to revoke allocated waiver after seven days of receiving this notice. PLEASE CALL IMMEDIATELY AS THIS WILL BE OUR FINAL ATTEMPT TO NOTIFY YOU 888-731-2187. [BBB Scam Type: Phishing] [Business: Access Fcu] [Location: TN, USA- 37066]

50 days ago

The phishing scam was careful not to implicate themselves and attempts to scare victims into calling their number listed in the letter. 1-833-732-3951 [BBB Scam Type: Phishing] [Business: ACCESS FCU] [Location: TN, USA- 37066]

51 days ago

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