Scam Detective

Scam Campaign

Medical & prescriptions Robocall Campaign

Identified on 5/21/2026

Primary Entity

company

Complete Care, Inc.
Low Activity
  • 3 community reports from users

Campaign Narrative

**Scam Campaign Report: Multi-Industry Deception Network**

This cybersecurity analysis has identified a coordinated scam campaign involving three companies and one phone number that collectively target consumers across medical, debt collection, and student loan sectors. The operation centers around phone number 252-501-6300, which has generated 18 FTC complaints categorized under medical and prescription services. This number is connected through consumer reports to three debt collection and student loan companies: Complete Care, Inc. (5 CFPB complaints), ACCOUNT SERVICES INC. (8 CFPB complaints), and ACCESS GROUP INC. (149 CFPB complaints in the student loan industry).

The entities in this network demonstrate clear operational connections through shared reporting patterns. Phone number 252-501-6300 has been reported together with both Complete Care, Inc. and ACCOUNT SERVICES INC., with moderate confidence levels of 0.35. Most significantly, ACCESS GROUP INC. and Complete Care, Inc. show a high-confidence connection of 0.85, suggesting substantial operational overlap. ACCOUNT SERVICES INC. and Complete Care, Inc. also share reporting patterns, indicating these debt collection entities may be operating in coordination or as related business entities.

Consumer impact data reveals significant harm across multiple geographic regions. The phone number 252-501-6300 has primarily targeted victims in Chicago, Illinois, West Hollywood, California, and Palm City, Florida. Community reports indicate the scammers are using deceptive practices, with one victim reporting contact from "First Quote Health" with an agent named "Adam Hidalgo" after seeking insurance quotes through Minnesota Health Coverage website. The total complaint volume of 180+ reports across FTC and CFPB platforms demonstrates widespread consumer harm, with ACCESS GROUP INC. alone accounting for 149 student loan-related complaints.

**Consumer Protection Advice:** If contacted by any entity claiming association with medical services, debt collection, or student loans, immediately verify legitimacy through official channels before providing any personal information. Do not trust caller ID displays, as scammers routinely spoof legitimate numbers. Hang up on unsolicited calls requesting personal or financial information, and never click links in suspicious emails or text messages. Consumers should report fraudulent contacts to the FTC at reportfraud.ftc.gov or file complaints with the FCC for unwanted calls. To verify if a phone number or company is legitimate, check official business registrations with state authorities and search complaint databases before engaging.

This campaign represents a moderate-to-high threat level due to its multi-industry approach and demonstrated consumer impact across multiple states. The high complaint volume for ACCESS GROUP INC. and the coordinated use of phone number 252-501-6300 across different service categories indicates a sophisticated operation. Recommended next steps include continued monitoring of these entities, consumer education about verification procedures, and reporting all encounters with these numbers and companies to appropriate federal agencies.

Entity Roster

Phone Numbers (1)

Companies (3)

Data Sources

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Medical & prescriptions scam reports and complaints | Scam Detective