**Scam Campaign Report: Trustmark Corporation Impersonation Scheme**
This scam campaign involves fraudsters impersonating Trustmark Corporation, a legitimate mortgage industry company, using the phone number 833-697-8107. While Trustmark Corporation has 396 legitimate complaints filed with the Consumer Financial Protection Bureau (CFPB), scammers are exploiting the company's name recognition to conduct fraudulent activities. The phone number 833-697-8107 has been reported together with Trustmark Corporation in multiple instances, though it has generated 0 FTC complaints to date, suggesting the campaign may be relatively new or underreported.
Community reports reveal a multi-faceted approach targeting homeowners through deceptive home warranty and debt collection schemes. In Mississippi (ZIP code 39350), victims received scam letters claiming they must call 833-697-8107 for mandatory home warranty coverage. Another variation involves callers falsely claiming that homeowners must purchase coverage due to their house age and mortgage requirements. A third scheme operating from California involves debt collection impersonation, with messages stating "to prevent negative action regarding your file, contact: 833-697-8107" and referencing "T.S.G." with reference number 669-03256.
The campaign demonstrates geographic diversity, with documented activity spanning from Mississippi to California, suggesting a broad-based operation rather than localized targeting. The scammers are leveraging multiple threat vectors including phishing letters, fraudulent phone calls, and debt collection impersonation, all designed to create urgency and pressure victims into compliance. The use of Trustmark Corporation's legitimate business name adds credibility to their fraudulent claims.
To protect yourself from this scam campaign, always verify any communication claiming to be from Trustmark Corporation by contacting the company directly through official channels listed on their website, not through provided phone numbers. Legitimate mortgage companies will not demand immediate home warranty purchases through unsolicited calls or letters. If contacted by 833-697-8107 or similar schemes, hang up immediately, do not click any links, and report the incident to the FTC at reportfraud.ftc.gov or file a complaint with the FCC. You can verify if a phone number or domain is safe by checking it against FTC and FCC databases or consumer protection websites.
This campaign represents a moderate threat level given its multi-state reach and sophisticated impersonation tactics. Consumers should remain vigilant for communications claiming urgent mortgage-related requirements and always independently verify such claims. The relatively low complaint volume suggests early intervention may be effective in limiting victim impact.