www.unitedpassport.com

I was looking to renew my child’s passport. Instead of going to the US Dept official (.gov) website I mistakenly entered information on the scammer company’s website United Passport (www.unitedpassport.com) entering personally identifiable information such as names of myself, my husband and my son, as well as expiring passport number, social security number and credit card information (first my BankofAmerica card, then my Chase card)! This is outrageous. It’s deceitful. It’s a waste of time and I wish to report this incident in an attempt to protect our privacy and so that it does not happen to others. Thank you. [BBB Scam Type: Government Agency Imposter] [Business: United Passport] [Location: RI, USA - 02871]

Receipt: https://www.unitedpassport.com/orders/receipt/ [email protected] &order=72627 I was tired. I goggled US passport and clicked on the top link. Google is complicit. The company took a huge fee of $188 and then printed the application for me to take to the post office. I thought I was paying the US government. In hindsight, if I had paid more attention instead of assuming that I was at the right place I could have avoided the scam. But I trusted google. The "service" was just printing documents I could have printed from my own printer for $188. I could have bought 3 printers for the price of their "Service." [BBB Scam Type: Government Agency Imposter] [Business: United Passport] [Location: WA, USA - 98406]

Please review attached documents citing receipt, typo-riddled email, and claim that they delivered a passport to me. www.unitedpassport.com advertises a online service for attaining a US passport, but this is false and they are scamming people. In exchange for $183.55, my personal information, my parent's personal information, and my banking information I was sent a form that is free elsewhere and prompted to pay an "additional/separate government fee of $130" and an "Acceptance Agency Fee" in person at a local USPS. This is my first time trying to get a passport and their website is being pushed by Google (as opposed to the official .gov site for getting the passport). They also have a phone number that is 100% an AI that hangs up on callers and doesn't get you to a live person for help. After getting their form in the mail and seeing the suspicious documents and typos in the emails from unitedpassport.com, I came across several accounts on Reddit.com and other BBB issues mentioning this company! I want my money back and I'd like them fined and no longer advertised as a top search result on Google.com! Thank You for your help. [BBB Scam Type: Online Purchase] [Business: USpassports.com] [Location: MA, USA - 01609]