855-341-3312

I found a BBQ on the website BBQGrills.com called the customer service number and placed an order. My credit card was immediately charged, while I was still on the phone discussing the order. I canceled the order 2 days later after seeing many negative reviews, 3weeks later still haven’t received a refund credit. I placed an order 14 January 2026, I canceled the order 16 January 2026. I was immediately charged $999 on my card, but after 3 weeks I am still waiting for the refund to be credited back to the card. I have called customer service many times and rarely get through. I have never received a return call or a response to the email I sent as requested. I strongly suspect this is a scam/fraudulent website. The phone from the website is 855-341-3312 the reported owner;Ryan Maltbie has a supposed phone number of 747-240-4588, it goes directly to voicemail and never answered or responds to messages. [BBB Scam Type: Online Purchase] [Business: BBQGrills.com] [Location: WA, USA- 99337]