888-683-2959
Last reported Apr 3, 2026
- 1 community report from users
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I HAD PRINTER PROBLEMS, SO I CONTACT HP, SO I THOUGHT. I USED THE CHATBOT AND IT TOLD ME SOMEONE FROM SUPPORT WOULD CALL ME. THEY CALLED IDENTIFIED THEMSELVES AS HP SUPPORT AND ASKED WHAT THE PROBLEM WAS WITH THE PRINTER. AFTER I TOLD THE CALLER HE ASKED IF HE COULD LOG INTO MY COMPUTER. I OK'D THAT AS I THOUGHT IT WAS HP. HE PRETENDED TO TRY TO DOWNLOAD PRINTER DRIVERS AND AN ERROR MESSAGE APPEARED. I HAD MALWARE, AND CORRUPTED FILES. CALLER PUT ME ON HOLD, SAID HE WAS CALLING MICROSOFT SECURITY TO FIND OUT IF WORMS WERE ON MY COMUTER. HE CAME BACK ON THE LINE, SAID, I NEEDED TO PURCHASE COMPUTER SECURITY. I HAD ESET ALREADY, THE GUY KEPT CALLING ME 'DEAR', HE WENT TO MICROSOFT NOTES AND TYPED IN INFO ABOUT NORTON W/PRICE AND MALWARE CO W/PRICE. HE PRESSED FOR MALWARE CO FOR 389.98. I BOUGHT IT THINKING THIS WAS LEGIT. LATER, I COULDN'T SLEEP AFTER THINKING ABOUT EVERYTHING AND CALLED THE SUPPORT LINE ON THE INVOICE THEY PRINTED OFF ON MY PRINTER. 888-683-2959. MICHAEL, WHO I SPOKE WITH AFTER JORDAN (HP) TRANSFERRED ME, AND HE ANSWERED THE PHONE AT 12MIDNIGHT. I ASKED HIM IF HE WAS LEGIT AND HE SAID, YES, TOLD ME I NEEDED TO CONTACT THEM 1X P/MTH FOR UPDATES. THEY MADE ME SIGN THE RECEIIPT AND THEN HE ASKED ME TO PUT IT ON THE GLASS OF THE PRINTER, SO THEY SCANNED IT. THE PHONE NUMBERS ON THE WEBSITE DON'T WORK, CALLED BACK IN THE MORNING AND GOT VOICEMAIL ON 800 NBR. I CALLED MY CREDIT CARD TO ADVICE SCAM CHARGE, CALLED ESET AND THEY REMOVED THE BATCH FILE FROM MY COMPUTER AND THE VIEW WEBSITE SO THEY COULDN'T COME BACK INTO MY COMPUTER TO SNOOP AROUND AGAIN. BOTH MEN WERE INDIAN DECENT FROM INDIA AND SPOKE PERFECT ENGLISH. THIS WAS A TERRIBLE EXPERIENCE, NEVER THOUGHT I WAS BEING SCAMMED. .css-c8hvdp{--Grid-columns:12;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row [BBB Scam Type: Online Purchase] [Business: SAFESYS INNOVATIONS LLC] [Location: TN, USA- 37379]
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