**Scam Campaign Report: Fraudulent Process Server and Mortgage-Related Threats**
This scam campaign involves coordinated fraudulent activities centered around phone number 877-907-0305 and Direct, Inc, a mortgage industry company. The phone number has generated 2 FTC complaints categorized as "Other," with reported activity concentrated in Aurora, Colorado and Galloway, Ohio. Direct, Inc has accumulated 5 CFPB complaints in the mortgage sector. These entities are connected through a "reported together" relationship with moderate confidence (0.35), indicating consumers have linked them in their fraud reports.
Community reports reveal the specific tactics employed by this campaign. Scammers are impersonating process servers and county officials, leaving threatening voicemails claiming recipients have active court summons. One report documents a caller named "Ruby" claiming to be from a "county process server's office," while another describes "Kimberly" identifying herself as calling from "Maricopa County as a process server" regarding case number "460-8510 CR." These callers create urgency by suggesting legal action is pending, a classic intimidation tactic designed to pressure victims into immediate response or payment.
The geographic targeting shows activity in Colorado and Ohio, suggesting either regional focus or broader national scope with these locations representing reported hotspots. The connection to Direct, Inc's mortgage-related complaints indicates this may be part of a debt collection or mortgage scam operation, where fraudsters exploit consumers' fears about legal consequences related to financial obligations.
To protect yourself from similar scams, verify any claims about legal proceedings by contacting the court directly using official phone numbers found through independent research. Legitimate process servers deliver documents in person, not through threatening phone calls. Never provide personal information, make payments, or click links in response to unsolicited contacts claiming legal action. If you receive such calls, hang up immediately and report the incident to the FTC at reportfraud.ftc.gov or file a complaint with the FCC. You can check if a phone number has been reported as suspicious by searching consumer protection databases and reverse phone lookup services.
This campaign represents a moderate threat level given the documented consumer complaints and threatening nature of the communications. Recommended next steps include continued monitoring of both entities, consumer education about process server impersonation scams, and coordination with state attorneys general offices in Colorado and Ohio to investigate potential violations of debt collection and impersonation laws.