A cluster of two toll-free numbers, 800-369-3831 and 800-369-3871, has been identified in connection with a direct-mail solicitation campaign that employs urgent, official-sounding language to pressure recipients into calling back. The two numbers appear together in community reports and share a reported_together relationship with a confidence score of 0.35, suggesting they function as part of the same operation, likely as primary and secondary contact lines. Neither number has accumulated formal FTC complaints as of the time of this analysis, though consumer-submitted reports indicate active circulation of physical mail pieces associated with at least 800-369-3831.
The mailers identified in community submissions carry several hallmarks of deceptive solicitation. They are formatted as official notices with language such as "Final Notice," "Immediate Response Requested," and specific notice dates including April 14 and April 15, 2026. The materials reference a Record ID system using alphanumeric codes such as KKU53CUPV and KKX46ZSNS, which lend a false sense of personalization and urgency. One submission describes a "fold and seal" self-mailer format, a common low-cost bulk distribution method. Another references a bulk mail permit number, 2215, originating from ZIP code 95813, which corresponds to Sacramento, California, pointing to a northern California-area mailing operation or mail processing point.
The mailers reference an "Allocated Waiver" valued at $195, signed by an individual identified as William H. Keating, and instruct recipients to call 800-369-3831 between 9 AM and 5 PM Central Standard Time. The combination of a named signatory, a specific dollar amount, and a business-hours callback window is consistent with advance-fee and phishing solicitation structures, where the goal is to induce a call that leads to financial or personal information extraction. One community reporter explicitly categorized the solicitation under the BBB Scam Type designation of Phishing, and references to revoking unspecified benefits or entitlements suggest the campaign may be targeting recipients with implied threats of service loss.
The absence of formal FTC complaint volume does not indicate a low-impact campaign. Rather, it may reflect the early stage of the campaign's circulation, the demographic targeted — which may include older adults less likely to file digital complaints — or simply a lag between mail receipt and formal reporting. The notice dates of mid-April 2026 suggest an active and ongoing distribution cycle at the time these reports were submitted.
This cluster represents a moderate but credible threat. The use of bulk mail infrastructure, fabricated official formatting, a named authority figure, a specific monetary figure, and dual contact numbers indicates an organized campaign with deliberate design choices aimed at bypassing skepticism and generating inbound calls. The Sacramento-area permit origin combined with Central Time business hours suggests a geographically diffuse targeting strategy with centralized processing. The campaign warrants continued monitoring as complaint volume is likely to grow as more recipients receive and act on the mailers.