www.ccspayment.com Collects Payments for Fake Insurance Debts Across Seven Numbers

By Ken Duggan · June 14, 2026

A cluster of fraud reports gathered through BBB Scam Tracker describes callers and texters impersonating a debt collection agency and directing targets to a payment site at www.ccspayment.com. The reports span early spring through late May 2026 and share enough overlapping detail to suggest a coordinated operation.

One report filed on May 28, 2026, reads verbatim: "Received text claiming that a CREDIT COLLECTION SERVICES is trying to collect a debt for FARMERS INSURANCE GROUP. The message has an attached .PDF the message claims contains more information. They provide the telephone number (603)257-9084 and provide a link to make a payment www.ccspayment.com."

A second report, filed on April 15, 2026, describes an almost identical message: "This message is from CREDIT COLLECTION SERVICES (a debt collector) regarding AMERICAN FAMILY INSURANCE COMPANY. You can call (603) 257-9084 or visit www.ccspayment.com to self-service. Reference File #05018201621." A third report from April 2026 describes a voicemail referencing a fraud protection department and directing the recipient to call (855) 522-7663 with an application number, preceded by a credit alert about a hard inquiry the consumer did not recognize. A fourth report describes a text claiming that Bristol Auto Insurance hired a collection service to recover a debt, sent from shortcode 30601 with a PDF attachment designed to look official.

The shared thread across these reports is urgency, an attached or linked document, a named business the target may recognize, and a phone number or web address to collect payment.

Phone Numbers Associated With This Cluster

The following numbers appear in reports connected to this campaign. None currently carry FTC complaint volume on their own, which may reflect how recently they were deployed.

(603) 257-9084 appears in two separate reports as the primary callback number and is the most directly documented number in this cluster.

Why the Insurance Angle Works

Naming a specific insurance company the target may have once held a policy with adds credibility that a generic debt claim would not carry. Verbatim references to real insurers, file numbers such as "05018201621," and PDF attachments all reinforce the appearance of a legitimate collections process. This site's read of the pattern is that recognizable insurance-related framing functions as a social engineering tool, meaning it exploits familiarity and trust to make a fake notice feel real. That interpretation is not a finding stated in the source data itself.

What to Do

If you receive a text or call from any number in this cluster claiming to represent a debt collector and pointing you toward www.ccspayment.com, do not click, do not call back, and do not pay. If a PDF arrived with the message, leave it unopened. If you believe you genuinely owe a debt to any company named in such a message, contact that company directly through the number listed on their official website, not through any number provided in an unsolicited text or voicemail.

Report the message to the BBB at bbb.org/scamtracker. For the full picture of numbers and reports tied to this campaign, see /campaign/phone-603-257-9084.