Scam Campaign Report: CSP "Deborah Chase" Robocall Operation
Two phone numbers, 866-202-9848 and 520-553-0265, have been identified as part of a connected scam campaign involving a scripted robocall or live-call scheme operating under the name "CSP." Community reports document a caller identifying herself as "Deborah Chase with CSP," leaving voicemails that claim an unspecified order has been "resubmitted to my office" and that the recipient's address has been "verified to present you with your formal claim." The language is deliberately vague but authoritative, designed to create a sense of urgency and legitimacy without specifying what the claim, order, or organization actually pertains to.
The two numbers are linked through a reported_together relationship, meaning consumers have encountered both numbers in connection with the same scripted message or campaign. The confidence score of 0.35 is relatively low, indicating this connection is early-stage but consistent enough to warrant inclusion in threat tracking. The toll-free number 866-202-9848 is the primary outbound contact number used in the voicemail campaign, while the 520 area code number, 520-553-0265, is associated with the Tucson, Arizona geographic region. This suggests either a local operational presence in southern Arizona or the use of a locally spoofed number to lend regional credibility to the outreach.
The scripted message employs several hallmarks of fraudulent claims solicitation, including the use of a named individual to simulate a professional or legal identity, references to a formal process such as an office submission and address verification, and the implication that the recipient is entitled to or obligated to respond to a claim. These tactics are consistent with prize notification fraud, debt collection impersonation, and insurance or benefits scams, all of which use bureaucratic language to pressure consumers into calling back or disclosing personal information.
While no FTC complaints have been formally filed against either number at the time of this report, the absence of official complaints does not indicate these numbers are safe. Community reports confirm real consumers have received these calls, and the low complaint count likely reflects the early stage of this campaign or underreporting, which is common in robocall scams. Consumer harm in campaigns of this type typically includes financial loss through fake claim fees, identity theft via information harvesting, and psychological distress from repeated unsolicited contact.
Consumers who receive calls from 866-202-9848 or 520-553-0265, or who hear a message referencing "Deborah Chase" or "CSP," should not engage, call back, or provide any personal or financial information. Hang up immediately if you receive such a call live. Do not click any links sent via text from these numbers. To verify whether a number is associated with known scam activity, consumers can search it on the FTC's complaint database or use community reporting tools such as 800notes, WhoCallsMe, or Nomorobo. Report unwanted calls to the FTC at reportfraud.ftc.gov and to the FCC at consumercomplaints.fcc.gov. If you believe you have disclosed personal information to this operation, place a fraud alert with the major credit bureaus and monitor your accounts closely.
This cluster currently represents a low-to-moderate threat level based on limited complaint volume, but the scripted nature of the calls, the use of a named false identity, and the formal-claim framing indicate an organized operation with the infrastructure to scale. Recommended next steps include continued monitoring of both numbers for new community reports, cross-referencing the "CSP" organization name against known fictitious business registrations, and flagging the 520-553-0265 number with Arizona consumer protection authorities for regional follow-up.