This scam campaign operates as a coordinated debt collection scheme utilizing five interconnected phone numbers that share the same campaign infrastructure. The central hub appears to be 877-684-0410, which connects to four other numbers: 888-251-9830, 888-380-9079, 469-982-5001, and 888-691-7134. These numbers have been reported together by consumers and demonstrate shared operational patterns consistent with a unified fraudulent operation.
The campaign has generated significant consumer complaints across multiple channels. Phone number 469-982-5001 alone has accumulated 10 FTC complaints in the category of "Calls pretending to be government, businesses, or family and friends," with reports concentrated in Melbourne, Florida, New York, New York, and Mount Airy, Maryland. Number 888-251-9830 has 1 FTC complaint categorized under debt reduction services. Two debt collection companies are connected to this network: Credit Adjustment, Inc with 4 CFPB complaints and Credit Corp Solutions Inc. with 2,727 CFPB complaints, both operating in the debt collection industry.
Community reports reveal the campaign's tactics, with callers identifying themselves as representatives from "Melinda Prescott's office at the credit adjustment division" and using names like "Tyler" to discuss alleged unsecured debt loans. Victims report receiving text messages directing them to suspicious websites such as portal.shepherdoutsourcing.com and callback numbers including 888-251-9830. The scammers pressure consumers to discuss payment options on purported outstanding debts, often for credit cards consumers claim never to have owned.
To protect yourself from this campaign, never provide personal or financial information to unsolicited callers claiming you owe debt. Legitimate debt collectors must provide written verification of debts upon request. If contacted by any of these numbers, hang up immediately and do not click on any links in related text messages. Report these contacts to the FTC at reportfraud.ftc.gov or to the FCC for unwanted calls. You can verify if a phone number or domain is safe by checking consumer complaint databases and conducting online searches for scam reports before engaging with any caller.
This represents a high-threat coordinated scam campaign with established infrastructure and multiple complaint vectors across FTC, CFPB, and community reporting platforms. The campaign's use of professional-sounding company names and specific individual identities suggests sophisticated social engineering tactics. Consumers should treat any contact from these five phone numbers as fraudulent and report immediately to appropriate authorities to help disrupt this ongoing operation.