Our cybersecurity analysis has identified a coordinated scam campaign involving five phone numbers operating as part of the same fraudulent operation, with phone number 8335704667 serving as the central hub connecting all other numbers in the network. The campaign utilizes phone numbers 8884004570, 8882519830, 8885087913, and 8337323951, all linked through same-campaign relationships with 70% confidence levels. These numbers have been reported together with two companies: My Mortgage, Inc., which has generated 7 CFPB complaints in the mortgage industry, and Credit Corp Solutions Inc., a debt collection company with 2,727 CFPB complaints.
The scammers are employing a sophisticated multi-vector approach targeting consumers with both mortgage and debt-related schemes. Phone number 8882519830 has generated 1 FTC complaint specifically categorized under "Reducing your debt (credit cards, mortgage, student loans)." Community reports reveal that victims are receiving deceptive blue cards in the mail claiming urgent responses are needed regarding mortgages with specific credit unions like BECU and Tennessee Valley Federal Credit Union. The scammers demonstrate knowledge of victims' addresses and create fake mortgage IDs to appear legitimate, even targeting consumers whose mortgages are no longer with the institutions mentioned.
Consumer reports indicate the campaign includes both mail and text message components, with victims receiving messages about outstanding balances on credit cards they don't recognize. One report shows scammers directing victims to visit "https://portal.shepherdoutsourcing.com" or call 888-251-9830 to take advantage of payment options. The persistent nature of the campaign is evident from reports of multiple contacts, including a victim receiving a third text message about an unknown credit card account.
To protect yourself from this campaign, never respond to unsolicited calls, texts, or mail about mortgages or debts without independently verifying the legitimacy of the contact. If you receive any communication from these numbers or companies, hang up immediately and do not click on any links provided. Contact your actual mortgage servicer or creditor directly using official phone numbers from your statements or their official websites. Report all suspicious contacts to the FTC at reportfraud.ftc.gov or file complaints with the FCC. You can verify if a phone number has been reported as fraudulent by checking consumer protection databases and community reporting sites.
This campaign represents a moderate to high threat level due to its coordinated nature across multiple phone numbers and its targeting of sensitive financial matters including mortgages and debt collection. The combination of 2,734 total CFPB complaints across the associated companies and the sophisticated use of personal information suggests an active, well-resourced operation. Consumers should remain vigilant for contacts from any numbers in this network and immediately report any encounters to appropriate authorities while blocking the numbers on their devices.