t.17track.net

My son wanted a sweater he liked so I ordered it. I went online and ordered an XL. I received the order confirmation and all was good. Then I received an email that said the order was preparing to ship but I noticed it had XS instead! I immediately sent an email to them to stop the process because it was supposed to be an XL. To me, their response was like they’re telling me to bad we’re sending what we’re sending! This is their email: Dear customer, #GC275562 We are sincerely sorry for the inconvenience:( We have checked your order and it has been shipped out already. It is on the way to your country now. So we are so sorry that we can't help you stop this order Tracking link:https://t.17track.net/en#nums= GFUS01024820956226 When you receive it ,if it is not fit , you may ask us for a help . Always thanks for your kindness and patience:) Best regards, Riley [BBB Scam Type: Online Purchase] [Business: Guiding Cross] [Location: AZ, USA - 85201]

Ordered 4 of the heated blankets on 10/20/2025. Received tracking number from https://t.17track.net/. Reached out via email on 11/05/2025 and received: "Hi, Thank you so much for your patience — I completely understand your concern. There was a severe storm that affected our U.S. warehouse, which temporarily delayed order processing. We’re now express-shipping materials to our new facility to get all pending orders handled as quickly as possible. This has been an unexpected situation, but please rest assured we’re doing everything we can to get your order out soon. As a small token of appreciation for your patience, we’ll be including a few free goodies in your package once it ships. Thank you again for your understanding and support while we work through this. Warm regards, Snugama Support Reached out again 12/04/2025 and received: "Hi, Thank you so much for reaching out! Your order has already been shipped and is currently in transit with the carrier. Our team is closely monitoring all delayed orders to ensure they reach you as soon as possible. We are prioritizing the delivery of all orders. As we understand the urgency, especially this time of year. Best Regards, Snugama Support" Contacted them via email on 12/12/2025 to cancel and refund my order. No response. [BBB Scam Type: Online Purchase] [Business: Snugama] [Location: TX, USA - 75757]

I purchased two sweaters online and never received my order the two sweaters. The company has no phone numbers just an email address. I emailed them on 12/15/2025 and received an response back from Anna smith but did not give a tracking number in the first email I emailed again asking about my Oder PO7646 on 12/23/2035 and she responded with a fake tracking number SDH0078862053 that only show China https://t.17track.net/en#nums=SDH0078862053&fc=190744 that do not show anything regarding movement of the package.. the last contact was on 12/30/2025 that it has been escalated after I have ask for a refund that she is refusing stated that they can’t cancel the order because it’s already been shipped yet I have not received my sweaters [BBB Scam Type: Online Purchase] [Business: PETER OLIVEIRA] [Location: MO, USA - 64081]

For Christmas, I ordered a pair of shoes for my 12 year old son. It says the company is in the US, however when I placed the order and got a tracking number, it was coming from China. I followed the tracking (https://t.17track.net/en#nums=JXCYG2040774295YQ ). I have sent emails to the support and they keep telling me "it's on the way" and they assured me it was not a scam. I asked for a refund as I have not received the package. The tracking now shows the package being returned to the shipper. I have not heard back from the contact person after asking for a refund. I have contacted my bank to see if they can reverse the charge. I uploaded the original order. I also have copies of the tracking info and the e-mails that have been sent but it would only allow me to upload 1 document. [BBB Scam Type: Online Purchase] [Business: FanMize] [Location: CO, USA- 81507]

Saw an ad online about this product 20 days before Christmas. I placed an order and 2 days later, I was sent a confirmation that it was on the way. After 9 days of not receiving the product, I emailed them to follow up on an ETA. They wrote back with the following message: "Thank you so much for letting us know ?? I’m so sorry for the trouble with the tracking link — I completely understand how confusing and frustrating that must feel ?? Sometimes, the courier’s tracking system may temporarily show an “abnormal request” message due to data syncing delays or a brief network issue. Please don’t worry! You can also check your parcel’s status directly using the tracking number on this site: ?? https://t.17track.net Just enter your tracking number there, and it should show the latest updates. Meanwhile, we’re also keeping an eye on your shipment to make sure everything goes smoothly ??? Thank you so much for your patience and understanding — we truly appreciate your kindness ?" Here we are, January 31st of the following year (2 months later) with no product and their website is conveniently down, nor is their store operational any longer. Dissappointing... [BBB Scam Type: Online Purchase] [Business: natusice.com] [Location: NJ, USA- 08062]

Your order is on the way ?? Hi Corinne Kason, I would like to thank you again for choosing us, just in case you are still waiting for your order here’s a recap of your tracking details: Your tracking number is: SDH0091573713 You can track it easily by clicking on the following link: https://t.17track.net/en#nums=SDH0091573713 It is advised to track the order online every 2-3 days in order to have the most up to date information on the shipping progress. Here is your order number: usaquickbuy.com-10938 Product details: Primer Tightener - 2 BOTTLE In case the package is already in your country but hasn’t been delivered yet, we advise you to contact your local post office to get an accurate delivery time frame. Should you require any additional information from our side, feel free to contact us by replying to this email. We are happy to help! Best regards, — Northveill Customer Support Team Northveill 770 Walnut Creek Drive NW Lilburn, GA 30047 Jan 26 2026 BrightBuy Order usaquickbuy.com-10938 Hi Corinne Thank you for your purchase! We are processing your order. Kindly note that you have 6 hours to cancel or make changes to your order. If you want any information or support please feel free to let us know by replying to this email. Once your order ships we will email you the tracking information of your shipment. ? Click on product name below to visit the product page. Peter Thomas Roth Instant FIRMx® Eye Temporary Ey [BBB Scam Type: Online Purchase] [Business: Northveill] [Location: CA, USA- 94062]

I purchased a portable massage table. Did not realize where the company was located in England until I received a notice that it was being shipped from England. I received various messages on the t.17track.net website from Global Rapid delivery. The original shipping confirmation said 7-15 days. After numerous messages about customs, etc, it was finally delivered after 27 days, but I never received the product. I have emailed [email protected] , and was told they would investigate. This was over a week ago. Ordered 1/14/2026, Shipped 1/19/2026, Supposedly delivered 2/12/2026. No information on who the actual delivery service was. [BBB Scam Type: Online Purchase] [Business: Elegantnorge] [Location: FL, USA- 34223]

I ordered the product in November and they keep saying it’s in customs and sending this link: https://t.17track.net/en#nums=BEN23875711BEN Dollars Lost $50 [BBB Scam Type: Online Purchase] [Business: Squishy Verse] [Location: MD, USA- 21204]