833-382-7969

Received a post card from Mortgage Services, LLC wanting me to call a phone number about an important matter regarding my mortgage loan. It was time sensitive. They specifically mention the bank I have my loan with. They provide two phone numbers: 833-382-7969 and 877-899-1809. There’s second post card from National Info Center with similar text and phone number provided 855-959-0200 [BBB Scam Type: Other] [Business: Mortgage Services Group LLC National Info Center] [Location: TN, USA - 37419]

IMPORTANT NOTICE: IMMEDIATE RESPONSE NEEDED My Name, This notice is regarding your current mortgate recorded on (month, day, year). We need you to cll us about an important matter regarding this loan. This is time sensitive so please call us at 833-382-7969 as soon as possible. Mortgage ID# (xxxx-xxx-xxx) Name Address City, State Zip All information provided by Mortgage Services Group, LLC, 877-899-1809. Not affiliated with, sponsored by, and loan information not provided by your current lender. I do not want to upload the card as it contains my name and other pertinent information I do not want to display publicly. I've written exactly what is on the card. [BBB Scam Type: Phishing] [Business: Mortgage Services Group LLC Date Rep] [Location: CA, USA - 92592]

Postcard regarding closed mortgage. “We need you to call us about an important matters regarding this loan. this is time sensitive so please call us at 833-382-7969 as soon as possible”. [BBB Scam Type: Phishing] [Business: Mortgage Services Group LLC Date Rep] [Location: CA, USA - 95946]

My husband and I recently refinanced our home. Shortly afterward, we began receiving several letters in the mail stating there was an “important notice” regarding our current mortgage. The letters instructed us to contact the phone number 833-382-7969. When we called the number, we were contacted by an individual identifying herself as Vannic Truong, who provided the phone number 816-529-0912 and claimed to be an underwriter. During the conversation, the individual was very demanding and attempted to pressure us into providing information. Her behavior raised concerns that the situation was not legitimate. The individual later sent a document that appeared to be from the Tennessee Department of Commerce. After reviewing the document, it appeared to be fraudulent and not an authentic communication from the state agency. Due to these circumstances, we believe this may be a mortgage-related scam targeting homeowners after refinancing, and we are submitting this complaint to report the incident and prevent others from being targeted. [BBB Scam Type: Phishing] [Business: VANNIC NGUYEN TRUONG] [Location: TN, USA- 37801]

Got a postcard in the mail claiming to be from Summit Funding, which just helped in getting a mortgage. It said to call 833-382-7969. It said that I needed to call regarding this loan and gave a loan number which is different than what summit actually gave me. [BBB Scam Type: Phishing] [Business: Summit Funding- Impostor] [Location: NM, USA- 87501]