877-899-1809

Received blue postal card. Top contains the following: IMPORTANT NOTICE: RESPONSE NEEDED BY APRIL 20, 2026. Then name was listed. Body of card: This notice is regarding your mortgage with ROCKET MORTGAGE LLC. We need you to call us about an important matter regarding this loan. This is time sensitive so please call us at 844-543-9870 as soon as possible. In tiny print below the recipient name/address appears: All information provided by Mortgage Services Group LLC. 877-899-1809. Not affiliated with, sponsored by and loan information not provided by Rocket Mortgage LLC. In the address portion, a Mortgage ID: 61569-939-234 is bolded. [BBB Scam Type: Phishing] [Business: Mortgage Services Group LLC Date Rep] [Location: TX, USA - 75216]

States all info provided by Mortgage Services Group , LLC 877-899-1809 Not affiliated with, sponsored by, and loan info not provided by your current lender States Mortgage I’d #61465-472-216 FAKE It looks like a photocopy on colored paper The stamp says Presorted First Class Mail US Postage PAID Daytona BCH FL PERMIT #457 Under this 128460 - 3065 -V16 [BBB Scam Type: Phishing] [Business: None] [Location: CA, USA - 91108]

I received a deceptive blue postcard in the U.S. Mail that impersonates my actual mortgage lender, Freedom Mortgage Corporation. The card is deliberately designed to look official by splitting the name as “FREEDOM MORT- GAGE CORPORATION” in large bold text. The postcard uses my personal mortgage information pulled from public records, including: • Mortgage ID printed on card: 61462-408-841 • My actual lender: FREEDOM MORTGAGE CORPORATION • My name and address shown: J***** ****** *** ******* *** ********* ** ********** The card creates false urgency with this wording: “This notice is regarding your current mortgage with FREEDOM MORTGAGE CORPORATION. We need you to call us about an important matter regarding this loan. This is time sensitive so please call us at 833-382-7312 as soon as possible.” “RESPONSE NEEDED BY APRIL 14, 2026” Mailing details: Presorted First Class Mail, US Postage Paid, Daytona Beach FL Permit #457 (9570-3062-V15) The fine print on the right side states exactly: “All information provided by Mortgage Services Group, LLC, 877-899-1809. Not affiliated with, sponsored by, and loan information not provided by FREEDOM MORTGAGE CORPORATION.” I did NOT call either number and provided no personal information. This is a known deceptive mail scam that impersonates legitimate mortgage lenders to generate sales calls for mortgage protection/insurance or other services. I have attached clear photos of the front and back of the postcard. [BBB Scam Type: Phishing] [Business: Mortgage Services Group LLC Date Rep] [Location: AK, USA - 99701]

I received a post card from a company listed in very fine print at the bottom with the above information for contact. "This notice is regarding your current mortgage recorded on (gave a similar date to when one of my mortgages was taken out). We need you to call us about an important matter regarding this loan." Another number was included in the fine print at the bottom of the card. 877-899-1809 [BBB Scam Type: Phishing] [Business: Mortgage Services Group] [Location: CA, USA - 93460]

Received a blue postcard addressed to me with my public mortgage information. The postcard states the following: " This notice is regarding your current mortgage recorded on (date). We need you to call us about an important matter regarding this loan. This is time sensitive, so please call us at 833-923-3018 as soon as possible." This is not the same phone number as on the bottom of the card, which states the following: "All information provided by Mortgage Services Group, LLC, 877-899-1809. Not affiliated with, sponsored by, and loan information not provided by your current lender." Calling either number results in getting a bogus automated system that doesn't even try to scam you. It gives you a single option to opt out, and in order to opt out, you must write the opt out request and mail it physically on business letterhead, which an individual typically can't do, so there is no way to opt out of receiving more of these mailings. From the examples of this postcard that I've seen, they frequently change the phone numbers listed. Something needs done about this. [BBB Scam Type: Phishing] [Business: Mortgage Services Group LLC Date Rep] [Location: PA, USA - 15014]

Postcard with name and correct address: "This notice is regarding your current mortgage recorded on (date). We need you to call us about an important matter regarding this loan. This is time sensitive so please call ua at 833-370-3995 as soon as possible. All information provided by Mortgage Services Group, LLC. 877-899-1809. Not affiliated with, sponsored by, and loan information not provided by your curreny lender." [BBB Scam Type: Other] [Business: 833 370-3995] [Location: TN, USA - 37421]

Received green postcard stating "IMPORTANT NOTICE: RESPONSE NEEDED. This notice is regarding your ******** *** **** mortgage. We need you to call us about an important matter regarding this loan. This is time sensitive so pleas call us at 833-382-5531 as soon as possible. In small letters at bottom of card "All information provided by Mortgage Services Group, LLC, 877-899-1809. Not affiliated with, sponsored by, and loan information not provided by your current lender. [BBB Scam Type: Phishing] [Business: Mortgage Services Group LLC. Date Re] [Location: MN, USA - 55345]

My son did not contact them it look suspicious, so my son did not call the phone number. Bottom of green post card said to call a different number that was listed on the body of the card (1-877-899-1809). Also, the postmark of the post card reads: PRESORTED FIRST CLASS POSTAGE MAIL US POSTAGE PAID DAYTONA BCH FL PERMIT # 457. [BBB Scam Type: Other] [Business: Mortgage Servicces Group LLC Date Re] [Location: FL, USA - 34638]

Postcard sent to me, with a Mortgage ID number on the mailing address. Letter said: "Dear (name), This notice is regarding your mortgage with UMPQUA BANK. We need you to call us about an important matter regarding this loan. This is time sensitive so please call us at 833-382-5531 as soon as possible." In the fine print it said: "All information provided by Mortgage Services Group, LLC, 877-899-1809. Not affiliated with, sponsored by, and loan information not provided by UMPQUA BANK. [BBB Scam Type: Phishing] [Business: Mortgage Services Group LLC Date Rep] [Location: CA, USA - 92058]

Received a postcard in the mail. It has in red bold lettering: "IMPORTANT NOTICE: IMMEDIATE RESPONSE NEEDED" The body of the message: "This notice is regarding your recently closed mortgage recorded on" {Month DD}, 2025. "We need you to call us about an important matter regarding this loan. This is time sensitive so please call us at 888-360-2736 as soon as possible." The address line includes a "Mortgage ID#" {XXXXX-XXX-XXX} Footnote on postcard: "All information provided by Mortgage Services Group, LLC, 877-899-1809. Not affiliated with, sponsored by, and loan information not provided by your current lender." [BBB Scam Type: Phishing] [Business: Mortgage Services Group LLC Date Rep] [Location: OH, USA - 44094]