**Scam Campaign Report: Multi-Channel Home Warranty and Debt Collection Fraud Network**
This scam campaign operates through a coordinated network of four phone numbers working in conjunction to target consumers with fraudulent home warranty offers and debt collection schemes. The core numbers in this operation include 877-956-4502, 703-953-2058, 888-758-2540, and 877-889-3628, with strong operational connections between them. Phone numbers 703-953-2058 and 888-758-2540 are linked to 877-956-4502 through same-campaign relationships with 0.70 confidence levels, while 877-889-3628 connects to 877-956-4502 through reported-together relationships with 0.59 confidence. The network also shows a connection to Credit Corp Solutions Inc., a debt collection company that has generated 2,734 CFPB complaints, linked to the central number 877-956-4502.
The campaign primarily targets consumers with deceptive home warranty scams, as evidenced by multiple community reports describing identical tactics. Victims report receiving communications claiming "Our records indicate that you have not CALLED US YET, to verify that your home warranty is still in place and protecting you. Your Home warranty may have already expired, if it has, you will be financ..." These messages create false urgency by suggesting existing warranty coverage is at risk. One specific report details a letter falsely claiming to represent Washington State Employees Credit Union, targeting a former member regarding an expired home warranty on a previous property, demonstrating the scammers' use of personal financial history to appear legitimate.
Geographic analysis reveals concentrated activity in Florida, with 877-889-3628 generating 2 FTC complaints specifically from Miami and Johnson City, Florida. This number is categorized under "Calls pretending to be government, businesses, or family and friends," indicating the campaign's strategy of impersonating trusted entities to gain consumer confidence. The Florida concentration suggests either regional targeting or the presence of call center operations in that state.
To protect yourself from this campaign, verify any home warranty or debt collection claims by independently contacting the company through official channels found on their verified website or previous legitimate correspondence. Never provide personal information to unsolicited callers or respond to pressure tactics claiming immediate action is required. If contacted by any of these numbers, hang up immediately and do not click any links in related emails or text messages. Report these contacts to the FTC at reportfraud.ftc.gov or file complaints with the FCC. To check if a phone number or domain is safe, use the FTC's consumer complaint database, search online scam databases, and verify company information through official state business registries.
This network represents a moderate to high threat level given the coordinated multi-number operation and connection to a company with extensive consumer complaints. The combination of home warranty fraud and debt collection tactics indicates sophisticated social engineering designed to exploit homeowner anxieties and financial concerns. Consumers should exercise extreme caution with any unsolicited contact from these numbers and report all interactions to federal authorities to support ongoing enforcement efforts against this coordinated scam operation.