877-956-4502

Mailed letter indicating on envelope “PRSRT ST U.S. Postage PAID Permit No. 699 mailed from Zip Code 92799” containing a letter with recipient personal information including name, address, and bank suggesting urgent attention needed regarding a home warranty. Capital text and urgent tone used. Text includes statements such as “Official Business, Penalty For Private Use $300”, “…we have been trying to contact you and have not been able to, regarding the property’s home warranty at [recipient address], secured by [recipient bank] - PLEASE CALL TO VERIFY. Please contact us immediately…”, “Our records indicate that you have not called us yet to verify…”, “Failure to call us by the Expiration Date of [date] may result in a lapse of coverage.”, “REGISTRATION IS REQUIRED for Continued protection”. Two contact phone numbers provided - one for “Warrant Dept: 1-877-891-9767” and one for “Se Habla Español: 1-877-956-4502” [BBB Scam Type: Phishing] [Business: Intercal Lending INC] [Location: Tooele, UT, USA - 84074]

Mailed letter indicating on envelope “PRSRT ST U.S. Postage PAID Permit No. 699 mailed from Zip Code 92799” containing a letter with recipient personal information including name, address, and bank suggesting urgent attention needed regarding a home warranty. Capital text and urgent tone used. Text includes statements such as “Official Business, Penalty For Private Use $300”, “…we have been trying to contact you and have not been able to, regarding the property’s home warranty at [recipient address], secured by [recipient bank] - PLEASE CALL TO VERIFY. Please contact us immediately…”, “Our records indicate that you have not called us yet to verify…”, “Failure to call us by the Expiration Date of [date] may result in a lapse of coverage.”, “Superior Home Protection is not affiliated with your current mortgage holder”. Two contact phone numbers provided - one for “Warrant Dept: 1-877-891-9767” and one for “Se Habla Español: 1-877-956-4502” [BBB Scam Type: Phishing] [Business: Superior Home Protection] [Location: Wilbraham, MA, USA - 01095]

Postal mail sent to my address about my "home warranty" at that address. Says they have been trying to contact me and haven't been able to (no one has called or left a phone message about this). Warning that a home warranty might be required by my mortgage lender (my house is paid off). I MUST CALL within the next 8 days, and they reserve the right to revoke my coverage (implied that if I don't call, this will happen) and the next sentence reiterates that this is their LAST ATTEMPT to contact me before they close the file. REGISTRATION IS REQUIRED for Continued protection. There is even a number for Spanish speakers (877-956-4502) so they can scam you in two languages. Their use of "Official Business Penalty for Private Use" and Owner's ID, Property Code, and a Warranty Dept (repeat of their phone # and Spanish language #) makes an attempt at looking official. But NO actual company name, address, or email. [BBB Scam Type: Phishing] [Business: Conventional Home Loan] [Location: PA, USA - 16365]

SCAM/FRAUD. Received a letter in the mail stating Official Business Notice Date: 11/17/2025 Penalty for Private Use $300 Owner's id: (assigned code) Form 9550-WARR Warranty Dept: 1-877-889-3628 Se Habla Espanol: 1-877-956-4502 Policy Offer Expire Date: 11/28/2025 FINAL NOTICE: Immediate Response Needed. Secured by **FIRST INTERSTATE BK - PLEASE CALL TO VERIFY ** We need you to call today about an urgent matter regarding your property. Addressee Name Address ATTENTION: Addressee Name RESIDING AT: Address This Notice is to inform you that we have been trying to contact you and have not been able to, regarding the property's home warranty at (Address), secured by ** FIRST INTERSTATE BK - PLEASE CALL TO VERIFY**. Please contact us Immediately to Verify your information. Our Records indicate that you have not CALLED US YET, to verify that your home warranty is still in place and protecting you. Your Home Warranty may have already expired, if it has, you will be financial liable for any and all repairs needed for your home. Failure to call us By the Expiration Date of November 28th, 2025, may result in a lapse of coverage. We reserve the right to revoke your eligibility for service coverage. Please contact us immediately upon receiving this letter as it will be our final attempt to contact you before we close the file on this property. Based on your mortgage lender's requirements for your current loan, you may be required to have a home warranty in place at all times to stay in compliance. REGISTRATION IS REQUIRED for Continued protection. Call Now 1-877-889-3628 For Uninterrupted service before it is too late and your expiration date expires leaving your home at Risk of expensive repairs and /or product replacement. Operating Hours: Monday - Friday 7:00 am to 7:00 pm CST and Saturday 9:00 am to 2:00 pm CST. Please Call 1-877-889-3628 Se Habla Espanol: 1-877-956-4502 Refer to Prop [BBB Scam Type: Credit Cards] [Business: Superior Home Protection - Secured b

Received attached letter in mail, I do not own the home. No other contact information was provided, only a phone number and a Spanish phone number. 18779564502 [BBB Scam Type: Phishing] [Business: Superior Home Protection - Imposter] [Location: NY, USA - 10314]

See the file (scam notice) that purports to be from Quicken Loans.: Warranty Dept: 1-877-889-3628 Se Habla Español: 1-877-956-4502 Policy Offer Expire Date: 01/23/2026 This notice is to inform you that we have been trying to contact you and have not been able to, regarding the property’s home warranty at **** ********* ***** **** ******* ** *********** secured by QUICKEN LOANS LLC – PLEASE CALL TO VERIFY . Please contact us immediately to verify your information. Our records indicate that you have NOT CALLED US YET , to verify that your home warranty is still in place and protecting you. Your home warranty may have already expired; if it has, you will be financially liable for any and all repairs needed for your home. Failure to call us by the expiration date of January 23rd, 2026 , may result in a lapse of coverage. We reserve the right to revoke your eligibility for service coverage. Please contact us immediately upon receiving this letter as it will be our final attempt to contact you before we close the file on this property. Based on your mortgage lender’s requirements for your current loan, you may be required to have a home warranty in place at all times to stay in compliance. [BBB Scam Type: Phishing] [Business: Quicken Loans / impostor Date Repor] [Location: OR, USA- 97210]

A letter claiming to represent Washington State Employees CU, a credit union to which used to belong and through whom I had a mortgage on a previous house, stated that my home warranty was about to run out and I would be financially liable for all repairs. The letter stated that this was the final attempt to contact me, and implied that I had a loan and home warranty with this company and if these lapsed I would be liable for unspecified expenses. There was no address or contact person, only a phone number, 877-889-3628 (and a different number, 877-956-4502, for Spanish speakers). A copy of the letter has been attached as an upload. [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Washington State Employees CU / impostor] [Location: OR, USA- 97078]

Our records indicate that you have not CALLED US YET, to verify that your home warranty is still in place and protecting you. Your Home warranty may have already expired, if it has, you will be financial liable for any and all repairs needed for your home. Failure to call us By the Expiration Date of September 4th, 2025, may result in a lapse of coverage. We reserve the right to revoke your eligibility for service coverage. Please contact us immediately upon receiving this letter as it will be our final attempt to contact you before we close the file on this property. Based on your mortgage lender's requirements for your current loan, you may be required to have a home warranty in place at all times to stay in compliance. REGISTRATION IS REQUIRED for Continued protection. Call Now 1-877-889-3628 For Uninterrupted service before it is too late and your expiration date expires leaving your home at Risk of expensive repairs and /or product replacement. Operating Hours: Monday - Friday 7:00 am to 7:00 pm CST and Saturday 9:00 am to 2:00 pm CST. Please Call 1-877-889-3628 Se Habla Español: 1-877-956-4502 Refer to Property Code: HMT2641623 Closed on Monday, Sept., 1st for Labor Day Please be advised that without home warranty coverage, the amount you spend on home repairs and maintenance will continue to increase over time. This means the average cost to fix your Air conditioner, water heater, electrical, appliances and other items will only increase with the age of your home. You still may have time to activate or continue your current home warranty coverage before you are financially liable, if you contact us by the expire date of September 4th, 2025 to verify your information. Please speak with our licensed service specialists today. Not all recipients have previous coverage. This will be our FINAL ATTEMPT TO NOTIFY YOU. Contact us today! Not all consumers have previous coverage. Superio [BBB Scam Type: Other] [Business: Superior Home Protection] [Location: FL, US