This scam campaign centers around a coordinated debt collection scheme involving two phone numbers, 8338476988 and 8449049552, operating in conjunction with multiple similarly-named debt collection companies. The phone numbers demonstrate a strong connection as part of the same campaign (confidence level 0.70) and have been reported together by consumers. Despite having 0 FTC complaints filed against these specific numbers, community reports reveal active targeting of consumers with Bank of America credit card debt.
The campaign involves five companies with overlapping names and operations in the debt collection industry: Credit Solutions LLC (3 CFPB complaints), ACCOUNT SERVICES INC. (8 CFPB complaints), Credit Solutions (29 CFPB complaints), and Credit Corp Solutions Inc. (2,727 CFPB complaints). These entities show significant interconnectedness, with Credit Corp Solutions Inc. and Credit Solutions LLC demonstrating the strongest relationship (confidence 0.59). All companies have been reported together with Bank of America, National Association, which itself has accumulated 174,437 CFPB complaints in the mortgage industry, suggesting scammers are exploiting the bank's customer base.
Consumer reports detail specific tactics used by this network, including a caller identifying as "Mr. Anthony" from "Consumer Credit Solutions" offering debt elimination options for Bank of America Visa credit cards, providing both phone numbers (844-904-9552 and presumably the 833 number) as contact points. Other reports describe persistent contact attempts targeting family members for money collection, with the companies ignoring do-not-call requests and opt-out demands. The use of multiple similar company names appears designed to confuse consumers and regulatory tracking.
To protect yourself from this campaign, verify any debt collection contact by requesting written validation before engaging. Legitimate debt collectors must provide written notice within five days of initial contact. Do not provide personal or financial information over the phone, and never make payments to unverified entities. If contacted by these numbers or companies, hang up immediately, do not click any links they may send, and report the incident to the FTC at reportfraud.ftc.gov or to the FCC. You can check if a number or domain is suspicious by searching consumer protection databases and reviewing community reports from other victims.
This represents a moderate-to-high threat level campaign given the coordinated nature of multiple entities, persistent contact methods, and targeting of specific bank customers. Consumers should remain vigilant against calls from the identified phone numbers and similarly-named debt collection companies. The next recommended steps include enhanced monitoring by regulatory agencies of these interconnected entities and continued consumer education about debt collection verification requirements.