Scam Detective
Company

BANK OF AMERICA, NATIONAL ASSOCIATION

Consumer Complaints
  • 174,437 consumer complaints filed with CFPB

BANK OF AMERICA, NATIONAL ASSOCIATION is a regulated financial institution. The complaints shown here are consumer disputes (billing errors, reporting issues, service problems) filed with the CFPB, not fraud reports.

Campaign Intelligence

This cluster centers on 2764 connected domains tagged as BeaverTail, Kaiji, fbf543. 645 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1132 phone numbers (7638857447, 8664372914, 2157987305) with 10266 FTC complaints; 146 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8616274 CFPB complaints; 298 email addresses (xxxxxxxxxxxxxxxxxxxxxxxx@vm...

Community members have submitted 8 distinct reports about BANK OF AMERICA, NATIONAL ASSOCIATION between March 2009 and March 2026. This company has also received 173904 complaints in the CFPB database. Here is what people are reporting: "Bank of America email scam" "cardcash.com - well known and endorse by many known companies. But how good are they? My girlfriend recently obtain a gift card for southwastern airlines for $500. Sold it at cardcash.com for $420. But I don't trust the check. It...

This cluster centers on 3287 connected domains tagged as HijackLoader, RemcosRAT, screenconnect. 617 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1649 phone numbers (5408463620, 8552597377, 8007873903) with 7110 FTC complaints; 143 companies (Informative LLC, HomePlus Corporation, Doral Capital Corporation) with 8547081 CFPB complaints; 807 email addresses (kellymoore_64@yahoo.com, schantzsybg7@...

This cluster centers on 2874 connected domains tagged as QuasarRAT, StealitStealer, pw-k53mv9bc. 652 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1375 phone numbers (2157987305, 2025069230, 2028641298) with 14635 FTC complaints; 160 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8680419 CFPB complaints; 299 email addresses (abuse@fb.com, ...

Details

CFPB Complaints
174437
Industry
Mortgage

Connected Entities

Community Reports

Claim i owe bank of America an old debt .never had a bank of America account [BBB Scam Type: Debt Collections] [Business: Equinox recovers] [Location: SC, USA- 29661]

15 hours ago

I was contacted by a bank (many) they claimed someone was trying to open up an acct in my name w my personal details, they passed me over to their fraud dept, who passed me on to Experian, where they had access to my credit report and would pass me on to a company that would assist with all of this fraud and any debt. I was passed over to a company called Orlando services and was told that the finance charges had already reached beyond any debt and they would take care of approx $19,000 with of debt. We just had to put $5,000 on an Ulta credit card & that would also be covered so we wouldn't pay anything. They would close 4credit cards that had been compromised. We did get a letter from Citibank that an acct had been closed. I was told to monitor all credit collections that came via, phone mail, emails or calls and send that information to [email protected] . We got 2 phonecalls, 1 a mos to followup, however they were just looking at our credit report, have us no facts of what was being done. Had us open a secureclientaccess.com portal, which has absolutely nothing in it. I was given at least 4$'s from people who contacted us, many from Experian supposedly, but all, ALL THOSE PHONE #'S ARE NOT IN SERVICE. We get calls daily, our phones are inundated with spam calls as well. We were also told that our personal information was compromised last year under 'millions getting their ID'S stolen through our insurance company, Blue Cross. BLUE shield being hacked. Another contact person told us our info was stolen as a number of US banks were hacked. The Experian we have worked with, we believe are scams. These people are using our [BBB Scam Type: Credit Cards] [Business: Chase citibank community bank of America - Orlando Financial] [Location: PA, USA- 19426]

15 hours ago

I received a letter from BofA stating in red “Action Needed” and to call about my account because my emails have been bouncing. They asked that I update email address and to call the 800-933-6262. [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Bank of America-imposter] [Location: CT, USA- 06880]

15 hours ago

I received a postal mail asking me to call the above number regarding a matter of importance. [BBB Scam Type: Credit Cards] [Business: BANK OF AMERICA NA - IMPOSTER Date] [Location: CA, USA- 95129]

17 hours ago

I purchased a product, shoes that I never received. The payment came out of my Bank of America account immediately. I have not received any confirmations or emails mails from this company nor any product. Dollars Lost $36.85 [BBB Scam Type: Online Purchase] [Business: VPICERN JACKET] [Location: OR, USA- 97132]

18 hours ago

I received a letter stating that The firm has settled accounts with wells Fargo, Bank of America and Capital one and if I have accounts with them I may be entitled to a settlement on my outstanding balance. I have to respond within 10 day m-f 9-9pm EST. sat 9-2pm EST. 1 866 751-7467 give the ref#CMFL60216021345 when calling. The letter gives an example if I owe $25,000 they have settled -$11,250 lowing my payment [BBB Scam Type: Credit Repair/Debt Relief] [Business: negotiation dept for credit settlement] [Location: FL, USA- 32137]

1 day ago

scammer sent summary of charges for secure fax routing service-annual pla and delivery comfirmation add on service for a 12 month period using a description for one of our fax numbers. Requesting payment to be sent in ACH?EFT to Bank of America Routing 111000025 and acct # 488123752446 [BBB Scam Type: Fake Invoice/Supplier Bill] [Business: Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam] [Location: LA, USA- 71303]

1 day ago

So said everything was bogus, he sent me a fake tracking number, and he lied about my artwork being framed. I ordered the artwork on the third of February, yet he responded three days ago with a proper tracking number, and you know when we order something from someone, the tracking number should be generated at purchase, then he sent a bogus box I didn't open, I returned it to the sender because you can not fit an African mask or a framed painting! So sad I contacted over and over, so said, I WORKED FOR THE POST OFFICE FOR FOUR YEARS! I was excited to get what I ordered because of what it symbolized for me! He is holding money hostage, plus Bank of America. WE ARE WAITING ON THE MERCHANT, LIKE THAT IS GOING TO HAPPEN. I told him i filled a police report, tried to give him the number, he said, " FUCK ME!" POLICE REPORT NUMBER IS 260510538, NAVARRO 4972, look it up, just so damn sad! (SAN FRANCISCO POLICE DEPARTMENT) What really bothers because its febuary 20th and talk to and WHY, WHY, WHY? I do not understand, honestly! So sad, yes, I cried, so sad! PLEASE PLEASE AVOID THIS COMPANY! .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 12 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 12) * (var(--Grid-parent- [BBB Scam Type: Online Purchase] [Business: The Black Art Depot] [Location: CA, USA- 94103]

1 day ago

I bought a fish from this person in 12/23/2025 and received it in 12/26/2025. When I wanted to buy more I paid total $1400 in Zelle from Bank of America and Navy Federal from 1/9/2026-1/10/2026. He never gave me the fish and I’ve been contacting him and he has been actively avoiding my calls and texts. When I thought he canceled his account, I had my spouse text and call an he responded to her. I’ve contacted my bank accounts, FTC, sheriffs department, and FBI. [BBB Scam Type: Online Purchase] [Business: 312Aquatix] [Location: GA, USA- 31303]

1 day ago

On 2/23/2026 I received a pop-up from Microsoft that my computer had been hacked. I called and Jacob asked for the code number on the Alert. He told me child pornography had been purchased on my Internet under several different cc numbers. He told me I had been a victim of ID theft and said he would transfer the call to Andrew Ferguson at the FTC. Mr. Ferguson said he needed to run a background check and wanted a copy of my driver's license. I texted it to 915-320-9702. He said the background check found 12 overseas bank accounts totaling over $1.3 million. He said it was being used for money laundering, buying child pornography, and something to do with tourism. He told me they would freeze my accounts for 9 months and discontinue my social security number. He said go to my bank and withdraw $5000 from the checking account and go to a different branch and withdraw from the savings but didn't say how much. He said I had to remain on the call while I went to the bank and don't speak to anyone. Wells Fargo and Bank of America were 2 of the accounts the hacker used. I did withdraw $5000 from my bank but the call was disconnected. He has not called back. He said there would be 2 federal agents showing up at my door within the next 2 days. Please hlep! .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit- [BBB Scam Type: Tech Support] [Business: Microsoft] [Location: OH, USA- 44135]

1 day ago

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