BANK OF AMERICA, NATIONAL ASSOCIATION

Bank of America fraud claim denied after account takeover / unauthorized transfer. Has anyone had a similar experience?

while attempting to download a pdf file online, I inadvertently activated the pdfcustomers.com site. They continue to attempt to collect $49.95. Bank of America declines the payment and cancels the card to protect from fraud. pdfcustomers.com has attempted to charge again , it was denied and my new credit card is locked. [BBB Scam Type: Online Purchase] [Business: pdfcustomers] [Location: CA, USA - 93555]

Went to buy mechanic tools at a great cost reduction in price. never heard from them again. Just saw the debit from my Bank of America credit card statement [BBB Scam Type: Online Purchase] [Business: Unknown] [Location: CA, USA - 95835]

My wife was scammed and B of A won’t help My wife was scammed in the common way you hear of older Americans falling victim to. A caller posing as a B of A rep,l said our account was hacked and that she needed to send money to a new account or she might be liable. She made a mistake and ended up sending $55,000 to this fraudster. At 8 months pregnant, she was duped, realized it, had a panic attack and our son was born shortly thereafter. Working with Bank of America has been nothing short of a nightmare. Nothing but the rudest, least sympathetic service had been provided to us and to cap it all off they refuse to give us back the remaining money that is sitting the fraudster’s B of A account. The local branch manager was helpful in freezing the account, but now we’re being told they might close that account and send all of our stolen money to the account holder. Every team that we speak to claims this is another team’s responsibility. The day the scam took place, I raced to the bank when my wife told me what she had done, and the branch manager himself was being put on hold while waiting to get connected team over an hour. During that time the fraudster was able to drain much of the $55k. 5 teams transferred us to other teams: check fraud, wire fraud, online banking fraud, etc. finally the 5th team was about to transfer us back to the original team to start over again. We’ve filed the police report that day, ic3 report, provided this all to B of A, and now they’d rather give our money to the fraudster than do what’s right. Unbelievable Location: California

Scammed and B of A won’t help My wife was scammed in the common way you hear of older Americans falling victim to. A caller posing as a B of A rep,l said our account was hacked and that she needed to send money to a new account or she might be liable. She made a mistake and ended up sending $55,000 to this fraudster. At 8 months pregnant, she was duped, realized it, had a panic attack and our son was born shortly thereafter. Working with Bank of America has been nothing short of a nightmare. Nothing but the rudest, least sympathetic service had been provided to us and to cap it all off they refuse to give us back the remaining money that is sitting the fraudster’s B of A account. The local branch manager was helpful in freezing the account, but now we’re being told they might close that account and send all of our stolen money to the account holder. Every team that we speak to claims this is another team’s responsibility. The day the scam took place, I raced to the bank when my wife told me what she had done, and the branch manager himself was being put on hold while waiting to get connected team over an hour. During that time the fraudster was able to drain much of the $55k. 5 teams transferred us to other teams: check fraud, wire fraud, online banking fraud, etc. finally the 5th team was about to transfer us back to the original team to start over again. We’ve filed the police report that day, ic3 report, provided this all to B of A, and now they’d rather give our money to the fraudster than do what’s right. Unbelievable

Voicemail Message - Your Bank of America card was used to make a purchase at apple store

In the process of purchasing a tractor, sent them $20K wire and was financing the balance. I have a contract, Bill of Sale... Tractor never has shown up. Contact Person was Oliver Wired the funds to: Ideal Heavy Equipment LLC Address: 6923 Mine 5 Rd, Benton, IL 62812 Acct no: 381076048346 Routing no: 026009593 Bank Name: Bank of America [BBB Scam Type: Online Purchase] [Business: Blue Ridge Tractor] [Location: TX, USA - 78201]

FB Marketplace Zelle Scam - screen sharing I’m sure there are many of these out there warning you but would appreciate any advice on what to do here I listed an item on FB Marketplace. A profile commented on it saying they could send me a msg and gave their cell number asking if I could text them the information of the item. I texted the number to arrange pick up and they sent me a Zelle using my cell number and asked if I received the payment. I got a text message(thinking it was from Zelle) saying I received a payment however I need to upgrade my account because the person sending me money was from a business account. I naively fell for this and went all the way through to calling the number they asked me to call (they said it was Zelle customer service) and ended up sharing my phone screen, opened my Bank of America app, Venmo app and my AMEX app (yes I know I’m an idiot and trust me I am kicking myself for falling for this but I didn’t know!!) After realizing this was a scam, I hung up the phone however I did spend about 10 mins with them on SCREEN SHARING 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ so now I’m worried about what did they access while I was on screen share. Note: I have an iPhone 16 pro max. I called all my financial institutions (bank account, credit cards) and told them the story and to lock my account, change my passwords and even my mobile numbers and to cancel my cards and send replacement ones. Is there anything else I should do? I’ve also ordered a new iPhone and I’m going to change my number.

Bank of America is holding my friends money. Location: Ypsilanti. Two months ago my friend had a bank of America account. They closed her account because of the fact she was underage and and she opened a zelle account. She was allowed to have the back acc, but not the zelle. and they told her they would send her her money through the mail. This was two months ago. Everytime she calls them to ask where the money is, they push back the date, and tell her it's coming farther from what they said. Last time, they charged her 50 dollar inconvenience fee. Now they're saying she has a claim in her account they have to cancel the transaction and dispute it. They said it's a transaction that has to be cancelled before they close her account. She's thinks the charge is from her old phone bill before this happened, but I still think all of this is sketchy. Do they have grounds to hold her money because she was underage? Is the zelle thing a valid reason to close her account? Is there anyone we could contact to get the money faster? They have all of her savings and it's very concerning.

Pro Se Eviction legal advice FL Location: Florida Long story short the company I was working for owes me back wages as they didn’t pay me for two biweekly checks. And I believe that they are now in solvent or going bankrupt and therefore I know I won’t be getting my back wages anytime soon. April 5th rent was due and late fee was applied, I thought I would be getting my wages entirely by the next biweekly check however this didn’t happen. I’ve seen left that company and secured a new job this past Monday. I was left a three day notice that had incorrect dates on it and therefore I can only assume it was also incorrect. Total payoff amount. I was working with multiple different rental, relief agencies, I had a case manager who took all of my documents and was sending it to everyone of her contacts to provide me with rental relief as quickly as possible. So I sent an email to my corporate landlord stating that the notice was incorrect and I needed a corrected three day notice or payoff amount to give to the rental relief agencies. They did not correct it and two days after my email and on the same day in which they responded to me, they had already went and filed suit with the incorrect three day notice which I had asked them to correct. I sent them an additional email, stating that I was not inquiring about something general and that I needed the document corrected so that I can provide it to the rental relief agencies as the incorrect document was delaying my ability to secure rental assistance. They never provided me with the corrected three day notice or payoff amount. I have now vacated the unit, and turned in the keys. Everything was cleaned no items abandoned, and no damage to the unit. I had lived there for about two years, never being late on rent, until this one month I did not receive any pay from my job. Within a matter of two weeks, they had already filed suit for tenant removal. It is what it is. I understand that I’ve been working with someth

On March 18, 2026, I was at the ASD Convention show in Las Vegas and was approached by a representative from Rock West Medical, a company he stated thar owned a spa in Las Vegas. He proceeded to market an item called Avologi Totale, that provided red light therapy. When I proceeded to ask more questions about the item, he provided me with this website https://avologi.com/product/eneo-totale/ and stated it normally costs $11,950 and he could sell it to us for $1800 a piece and then it went down to $1500/ unit. I mentioned to him that I do not need the product and I needed to think about it as if i did purchase it would be for my company. He stated that if I did not purchase today he would refuse to sell it to me at that price later as it was only allowed for the convention. He never mentioned any return policy when asked and stated the product has a lifetime warranty. He then proceeded to force the purchase and asked for me to personally Zelle the money; This seemed suspicious, so I only Zelled him one dollar to which the bank cancelled the transaction and when I spoke to the bank on 4/3/2026, they stated they flagged it as fraudulent and did not allow the transaction from the business account. My friend who was also there was attempting to purchase, her bank stated fraudulent charge 3 times and then did not allow her to purchase with her credit card. He then provided a square terminal to run the charge of $1545 and with the understanding that Bank of America would protect me from fraudulent charges, I presented the card. The representative stated that the item would be delivered by the end of the week and proceed to provide his cell phone information for contact. On Monday 3/23/2026, I texted with the rep and asked about the order . He stated that he did not have any information at the time. I proceeded to let him know to cancel the order and to refund the money. Mr. Cohen responded the ne [BBB Scam Type: Counterfeit Product] [Business: ROCK WEST MEDICAL] [Location:

The merchant Clarkson New York (clarkson-fashion) engaged in deceptive practices by misrepresenting their origin, shipping extremely low-quality clothing products from China that are far different from the photos on their social media store order site, and refusing a 30-day refund policy, according to reports. Following a Bank of America chargeback, the merchant is illegally attempting to collect funds with a new emailed invoice and threatening collections, defying both their stated policies and consumer protection standards. They do not provide any clear, affordable return shipping label or instructions, despite their buy online landing site assurance that they offer full refunds within 30 days, and their very misleading name "Clarkson New York". They insist the customer must mail the returned goods at his/her expense to their overseas central warehouse, almost certainly in China, and the customer would have to pay exorbitant shipping fees and customs duties. But again they refuse to even provide a shipping label to facilitate the return process. [BBB Scam Type: Counterfeit Product] [Business: Clarkson New York] [Location: VA, USA - 22314]

I ordered a back device from smoothspine but a counterfiet came from Jerry Yasfbara 9208 Charles SMith Ave Rancho Cucamonga, CA. 91730 I am disputing charge with Bank of America. I have returned to sender counterfiet product but no way to get a refund. Dollars Lost $199.98 [BBB Scam Type: Counterfeit Product] [Business: smoothspine] [Location: TN, USA- 37821]