656-221-1407

Hi - Saw A advertisement on TV for the movable Puffy dog & I ordered on December 26,2025 & receive today, January 14,2026 & not the right order false -scam Receive five little puppies instead of two big ones They’re 5 little barking puppies that are battery operated not included. I called 656-221-1407 & could not talk with anyone. The company name is ASISTANTA. Came out of Warehouse 10700 W Waveland Ave unit 300-Franklin Park IL 60131. I followed up and have many reports of SCAM. I have also notified my credit company with information & Hopefully I will get my money back. [BBB Scam Type: Online Purchase] [Business: Asistanta] [Location: OH, USA- 43130]

The Wuffy Dog has been advertised on TV for a price of about $70-75, then it went down 60% and I bought one on January 7, 2026. I didn't receive it until recently, January 29th. I paid close to $50.00 because of the fees added. When I opened the very small package, I had a heavy round metal disk inside, besides the dog, which can be bought for $2-5, at the most, at a dollar tree or 5&10 cent store. The advertisement showed an apparent AI dog that barked, walked, wagged its tale, ran etc., like a real dog, but falsely advertised. I am not sure why they would add a heavy metal disk to the box, but I am guessing to have the box weigh something, since the dog is very light weight. I called the company, which I am not sure if it is actually called KWIN or Asistanta because there is no return address on the package nor on the box where the dog was in. I called the company at 1-656-221-1407, but they never helped me. A young lady, who sounded Asian, asked for my email, then told me that she would send me the directions in order to get my refund, but when I got their email, it just said that they would refund only 25% of my money instead of me having to pay for the package to be sent back...but, there was no return address at all, anywhere. The package has a YW Express Return Merchant on it., with no address. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex [BBB Scam Type: Other] [Business: KWIN] [Location: TX, USA- 78249]