800-210-4555

I received a call from someone that said they were from Optum - United Healthcare - and was calling about my prior authorization request. I did have a recent prior authorization request with United (which, of course, they denied), but United had already notified me of their decision. The man had an accent and was a little difficult to understand, and it also sounded like a bad connection, but otherwise he sounded very professional. He said he was calling about my prior authorization and before we could go further, to please verify my date of birth and address. He just sounded so far away - like he was in a different country - and it was all muffled. When I told him I didn’t feel comfortable talking with him because I couldn’t verify who this was from, he was kind and aaid no problem, I could call back - and then he started giving me a call back number - which he changed three times. So it was all very suspicious. I googled and found none of the numbers he gave me were legitimate Optum or United numbers on the internet. They were for credit management services, loans, personal coaching, etc. But I’m pretty careful about bogus calls, and I almost started going down the path and giving thia guy my personal info. I have no idea where he was calling from. The callback numbers he provided were first 800-210-4455 and then he changed it to 800-210-4555, and there was a third iteration of a similar number with a changed digit. [BBB Scam Type: Healthcare/Medicaid/Medicare] [Business: Optum] [Location: WI, USA - 53066]