Flat Branch Mortgage, Inc.

We received mail shortly after we took out a mortgage that claimed to be from our lender. It said “We have been attempting to contact you regarding a matter of importance. Please call 1-800-516-1090. Thank you, The Servicing Center” our closing date, loan amount, county, lender and a mortgage id. I believe the mortgage ID is fake, and the rest is publicly available information. [BBB Scam Type: Phishing] [Business: Flat Branch Mortgage Inc] [Location: Columbia, MO, USA - 65202]

“This Notice is to inform you that we have been trying to contact you and have not been able to, regarding your property’s home warranty at [address] secured by [mortgage company]. Please contact us immediately to Verify your information. Our records indicate you have not CALLED US YET, to verify that your home warranty is still in place and protecting you. Your Home warranty may have already expired, if it has, you will be financially liable for any and all repairs needed for your home. Failure to call us by the Expiration Date of May 01, 2026, may result in a lapse of coverage. We reserve the right to revoke your eligibility for service coverage. Please contact us immediately upon receiving this letter. This is the final attempt to contact you before we close the file on your property. Based on your mortgage lender’s requirements for your current loan, you may be required to have a home warranty in place at all times to stay in compliance. REGISTRATION IS REQUIRED for Continued protection. Call Now 888-448-9920 for uninterrupted service before it is too late and your expiration date expires leaving your home at Risk of expensive repairs and replacements. Operating hours: Monday-Friday 10:00am-7:00pm [no time zone given] Please call 888-448-9920 [BBB Scam Type: Phishing] [Business: FLAT BRANCH MORTGAGE] [Location: Edmond, OK, USA - 73003]