This scam campaign involves a deceptive home warranty scheme operating through two connected phone numbers, 8883815166 and 8889975920, with potential ties to My Mortgage, Inc., a legitimate mortgage company that has received 7 CFPB complaints. The phone numbers are connected through reported_together relationships with confidence scores of 0.35, while My Mortgage, Inc. shows stronger connections to phone number 8883815166 with a confidence score of 0.50 and weaker ties to 8889975920 at 0.35 confidence.
The scam operates by sending deceptive mail pieces labeled "FORM 9550-WARR" that appear to be final notices about expiring home warranties. Community reports reveal these letters deliberately omit key identifying information, containing no company name, return address, email, or website. The letters create urgency by threatening a "lapse of coverage" and direct recipients to call 8883815166 for English or 8889975920 for Spanish language service. One community report specifically noted the threatening tone, stating "FINAL NOTICE regarding the property's home warranty. Requesting call to verify information. Threatening a lapse of coverage is no call. REGISTRATION IS REQUIRED."
Despite generating multiple community reports, neither phone number has recorded FTC complaints, with both 8883815166 and 8889975920 showing 0 FTC complaints. However, community engagement indicates consumer awareness, with one detailed warning post receiving 7 upvotes from users sharing experiences about accidental interactions with insurance and warranty schemes targeting new homeowners. The connection to My Mortgage, Inc. suggests scammers may be exploiting legitimate mortgage company information or using similar business names to appear credible.
To protect yourself from this type of scam, always verify warranty communications by contacting your actual warranty provider directly using contact information from your original policy documents, not numbers provided in unsolicited mail. Legitimate warranty companies will have proper business identification, return addresses, and official correspondence. If you receive suspicious calls or letters, do not provide personal information, hang up immediately, and do not click any links. Report these incidents to the FTC at reportfraud.ftc.gov or file complaints with the FCC. You can verify if phone numbers are safe by checking community reporting websites and searching for complaint patterns online.
This campaign represents a moderate threat level targeting homeowners through deceptive mail-to-phone tactics designed to extract personal information or sell unnecessary warranty products. Consumers should be particularly cautious of any "final notice" communications that lack proper business identification and create artificial urgency around home warranties they did not purchase.