Scam Detective
Company

Betterment LLC

Consumer Complaints
  • 1 community report from users

Betterment LLC is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.

Details

CFPB Complaints
90
BBB Status
{"business_name": "Betterment", "rating": "A-", "rating_score": 91.0, "accredited": true, "report_url": "/us/ny/new-york/profile/investment-management/betterment-0121-155503", "city": "New York", "state": "NY", "out_of_business": null, "categories": [{"id": "20085-200", "name": "Investment Management"}, {"id": "20063-000", "name": "Retirement Planning Services"}, {"id": "20045-000", "name": "Investment Advisory Services"}, {"id": "55683-000", "name": "Financial Consultants"}], "looked_up": "2026-04-18T14:21:58.583640+00:00"}
Industry
Checking or savings account

Number Activity Timeline

Phone numbers linked to this company, showing when each was active.

870-456-7472
Feb 2026 – Apr 2026
870-456-7503
Feb 2026 – Apr 2026
206-666-5283
Feb 2026 – Apr 2026
Feb 2026Apr 2026

Connected Entities

Impersonation Scams

Reports from people targeted by scammers using Betterment LLC's name.

I'd already almost fallen for an eerily similar scam last week using a different email and company name, so I immediately knew what was going on. I received an email from "Melissa Mccall" stating I'd been chosen for a position and instructed to initiate a Teams conversation with the hiring manager, Mr. Jeff Crays ( [email protected] ). The email immediately jumped into compensation in the first couple sentences, provided me with a 'verification code' for the Teams meeting, had questionable grammar, punctuation, etiquette etc. The previous attempt was from a man named Layne White from a company named Claritev, but the recent email was a textbook copy of it. I spent time on Teams messaging what I assumed was AI to filter applicants, since nearly all resumes are now filtered through AI before they reach a human. I realized very early the chat wasn't an actual human, but assumed it was a sort of streamlining process. He told me I'd been chosen for the position, emailed me an acceptance letter and check as an office stipend to purchase equipment. After already informing him I had no printer at home he repeatedly asked if I'd printed them yet. I had to go to the UPS Store (luckily a very short drive) to print them. I was instructed to deposit the check and send him confirmation. Luckily my bank takes fraud very seriously and denied the deposit. He still wanted proof I'd attempted to deposit it, but the only way to prove that had my account number in the corner, so I just sent him the 'under review' notice instead. I attempted to deposit twice per his instruction, and my Spidey senses finally started tingling. I called the bank myself and explained; they'd never seen this particular name, company, etc. attemp [BBB Scam Type: Employment] [Business: Betterment] [Location: AL, USA- 35757]

41 days ago

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