Scam Detective
Phone Number

(855) 768-8331

Last reported Mar 28, 2026

High Risk
  • 162 FTC complaints filed against this number — top 1% of reported numbers
  • 90 FCC robocall/robotext complaints
  • 82 community reports from users

Campaign Intelligence

This phone number has generated 234 consumer complaints (162 FTC, 72 FCC) in the Calls pretending to be government, businesses, or family and friends category. Complaints come from consumers in Centerville, MN, Greensboro, NC, Newport, VT, Orlando, Florida, Hamilton, Ohio. Reports span from February 2026 to March 2026. Other high-volume numbers in the same scam category include (888)382-1222 (575 complaints), (855)909-0816 (532 complaints), (844)487-3324 (443 complaints).

This cluster centers on 2764 connected domains tagged as BeaverTail, Kaiji, fbf543. 645 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1132 phone numbers (7638857447, 8664372914, 2157987305) with 10266 FTC complaints; 146 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8616274 CFPB complaints; 298 email addresses (xxxxxxxxxxxxxxxxxxxxxxxx@vm...

This cluster centers on 3287 connected domains tagged as HijackLoader, RemcosRAT, screenconnect. 617 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1649 phone numbers (5408463620, 8552597377, 8007873903) with 7110 FTC complaints; 143 companies (Informative LLC, HomePlus Corporation, Doral Capital Corporation) with 8547081 CFPB complaints; 807 email addresses (kellymoore_64@yahoo.com, schantzsybg7@...

This cluster centers on 2874 connected domains tagged as QuasarRAT, StealitStealer, pw-k53mv9bc. 652 of these domains have been flagged by threat intelligence feeds including Google Safe Browsing and URLhaus. The connected infrastructure includes 1375 phone numbers (2157987305, 2025069230, 2028641298) with 14635 FTC complaints; 160 companies (JPMORGAN CHASE & CO., Advanced Resolution Services Inc., EVERBANK, NATIONAL ASSOCIATION) with 8680419 CFPB complaints; 299 email addresses (abuse@fb.com, ...

Details

FTC Complaints
162
FCC Complaints
91
FCC Call Types
Prerecorded Voice (87)
Category
Calls pretending to be government, businesses, or family and friends
First Seen
2/22/2026
Last Reported
3/28/2026
Area Code
855

Linked Company Activity

Block, Inc.
379 BBB complaints
Collections Inc
378 BBB complaints
Collection Solutions Inc.
233 BBB complaints
Direct, Inc
629 BBB complaints

Connected Entities

Community Reports

My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing return. Press one now to speak to one of our tax officers. I really like to connect before this gets passed on to collections. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration. There's still time to see if you qualify for help. Especially if you've had any recent financial stress. I'd really like to connect before this gets passed onto collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 12 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 12) * (var(--Grid-parent-columnSpacing) / var(--Gri [BBB Scam Type: Tax Collection] [Business: Special Resolution Unit] [Location: MA, USA- 02143]

15 hours ago

“ 8331. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collections. You can press now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline and still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration. There's still time to see if you qualify for help, especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week.” voicemail .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 12 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 12) * (var(--Grid-parent-columnSpacin [BBB Scam Type: Tax Collection] [Business: Special Resolutions Unit] [Location: FL, USA- 33624]

16 hours ago

Um, I'm reaching out about a tax matter before your file moves into final collections. Uh, please give me a call back when you can. My direct line is 855-768-8331. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collections. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration, there's still time to see if you qualify for help. Especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webk [BBB Scam Type: Tax Collection] [Business: Liliana Castillo] [Location: VA, USA- 23693]

16 hours ago

Voicemail: My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collections. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration. There's still time to see if you qualify for help, especially if you've had any recent financial stress. I'd really like to connect before this gets passed onto collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 12 / var(--Grid-parent-columns) - (var(--Grid-parent-columns) - 12) * (var(--Grid-parent-columnS [BBB Scam Type: Tax Collection] [Business: Special Tax Resolution Department Da] [Location: PA, USA- 15851]

16 hours ago

moves into final collections. Give me a call back when you can. My direct line is 855-768-8331. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collection. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration. There's still time to see if you qualify for help, especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. .css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;width:calc(100% * 12 / var(-- [BBB Scam Type: Phishing] [Business: IRS Special Resolution] [Location: AL, USA- 35244]

16 hours ago

Left a lengthy voicemail. Liliana Castillo with the special resolution unit. Um, I'm reaching out about a tax matter before your file moves into final collections. Uh, please give me a call back when you can. My direct line is 855-768-8331. [BBB Scam Type: Tax Collection] [Business: Special Resolution Unit] [Location: AZ, USA- 85345]

16 hours ago

Hi, this is Liliana Castillo with the special resolution unit. Um, I'm reaching out about a tax matter before your file moves into final collections. Please give me a call back when you can. My direct line is 855-768-8331. Monica Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration, there's still time to see if you qualify for help. Especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webk [BBB Scam Type: Phishing] [Business: Tax Resolution Department Date Repor] [Location: AZ, USA- 86327]

17 hours ago

Hi, this is Liliana Castillo with the special resolution unit. Um, I'm reaching out about a tax matter before your file moves into final collections. Uh, please give me a call back when you can. My direct line is 855-768-8331. Monica Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration, there's still time to see if you qualify for help. Especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0; [BBB Scam Type: Tax Collection] [Business: Special resolution unit] [Location: CO, USA- 80910]

17 hours ago

Received multiple voicemails from a Liliana Castillo claiming to be with the IRS and in the special resolution department. Claims to be unresolved tax debt and that I should resolve to beat IRS deadline before collections. Number is 855-768-8331. [BBB Scam Type: Tax Collection] [Business: IRS Impersonator] [Location: MD, USA- 21740]

17 hours ago

Hi, this is Liliana Castillo with the special resolution unit. Um, I'm reaching out about a tax matter before your file moves into final collections. Uh, please give me a call back when you can. My direct line is 855-768-8331. A special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With a new relief programs rolled out for your state under the current administration, there's still time to see if you qualify for help, especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. @media (min-width:768px){.css-1w6dufj{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-basis:auto;-m [BBB Scam Type: Phishing] [Business: Tax resolution IRS / impostor Date] [Location: WA, USA- 98271]

17 hours ago

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