855-768-8331

Multiple voicemails a day: Um, I'm reaching out about a tax matter before your file moves into final collections. Please give me a call back when you can. My direct line is 855-768-8331. My name is Liliana Castilo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing return. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collection. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration, there's still time to see if you qualify for help, especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. [BBB Scam Type: Tax Collection] [Business: Special Resolution Unit] [Location: MA, USA- 02143]

My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing return. Press one now to speak to one of our tax officers. I really like to connect before this gets passed on to collections. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration. There's still time to see if you qualify for help. Especially if you've had any recent financial stress. I'd really like to connect before this gets passed onto collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. [BBB Scam Type: Tax Collection] [Business: Special Resolution Unit] [Location: MA, USA- 02143]

“ 8331. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collections. You can press now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline and still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration. There's still time to see if you qualify for help, especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week.” voicemail [BBB Scam Type: Tax Collection] [Business: Special Resolutions Unit] [Location: FL, USA- 33624]

Um, I'm reaching out about a tax matter before your file moves into final collections. Uh, please give me a call back when you can. My direct line is 855-768-8331. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collections. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline. And yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration, there's still time to see if you qualify for help. Especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. [BBB Scam Type: Tax Collection] [Business: Liliana Castillo] [Location: VA, USA- 23693]

Voicemail: My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collections. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration. There's still time to see if you qualify for help, especially if you've had any recent financial stress. I'd really like to connect before this gets passed onto collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. [BBB Scam Type: Tax Collection] [Business: Special Tax Resolution Department Da] [Location: PA, USA- 15851]

moves into final collections. Give me a call back when you can. My direct line is 855-768-8331. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. Press one now to speak to one of our tax officers. I'd really like to connect before this gets passed on to collection. You can press one now to connect. My name is Liliana Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration. There's still time to see if you qualify for help, especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. [BBB Scam Type: Phishing] [Business: IRS Special Resolution] [Location: AL, USA- 35244]

Left a lengthy voicemail. Liliana Castillo with the special resolution unit. Um, I'm reaching out about a tax matter before your file moves into final collections. Uh, please give me a call back when you can. My direct line is 855-768-8331. [BBB Scam Type: Tax Collection] [Business: Special Resolution Unit] [Location: AZ, USA- 85345]

Hi, this is Liliana Castillo with the special resolution unit. Um, I'm reaching out about a tax matter before your file moves into final collections. Please give me a call back when you can. My direct line is 855-768-8331. Monica Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration, there's still time to see if you qualify for help. Especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. [BBB Scam Type: Phishing] [Business: Tax Resolution Department Date Repor] [Location: AZ, USA- 86327]

Hi, this is Liliana Castillo with the special resolution unit. Um, I'm reaching out about a tax matter before your file moves into final collections. Uh, please give me a call back when you can. My direct line is 855-768-8331. Monica Castillo with the special resolution unit. I've been checking through some files that got flagged before the 2026 IRS deadline, and yours is still showing a few unresolved items. Maybe a past balance or missing returns. With the new relief programs rolled out for your state under the current administration, there's still time to see if you qualify for help. Especially if you've had any recent financial stress. I'd really like to connect before this gets passed on to collections. From what I'm seeing, there may still be a way we can step in and help. Um, feel free to call me back at 855-768-8331. I am available 9 to 5 for the rest of the week. [BBB Scam Type: Tax Collection] [Business: Special resolution unit] [Location: CO, USA- 80910]

Received multiple voicemails from a Liliana Castillo claiming to be with the IRS and in the special resolution department. Claims to be unresolved tax debt and that I should resolve to beat IRS deadline before collections. Number is 855-768-8331. [BBB Scam Type: Tax Collection] [Business: IRS Impersonator] [Location: MD, USA- 21740]