888-846-4705

Anybody Else Receive Breach Notification from Change Healthcare? So I receive a snail mail letter yesterday (9/16/24) with the letter dated Sep 3, 2024 notifying that my personal info may have been compromised from Change Healthcare. At first I thought this was a scam of some sort so I ignored it, but then got curious and looked it up and lo and behold, it's in the news from credible news sources all over. However, in the letter, there are various toll free numbers to call if I have any questions, one of which is supposedly for Change Healthcare's call center 866-262-5342 and the other for IDX credit monitoring services 888-846-4705. So I called the former as I was interested in getting free credit reports for 2 years from Experian, Equifax, Transunion but I wasn't able to find out how to get it as the letter only directed me to their free annual report which ANYONE can get at anytime, without any breaches happening to him or her. I keep getting re-directed by their phone system to "IDX" and when I talked to their representative, I inquired which plan that I would be getting for free for two years (they have three plans) and so she started sprouting the services that i would be getting... i kept asking which plan and she couldn't tell me which one clearly. i then got suspicious so i thanked her for her time and hung up. So I called again, trying various options to reach Change Healthcare, not IDX but each time, I am redirected to IDX by their system as the Agent would greet me with "Thank you for calling IDX..." At this point, I'm thinking that this is an elaborate hoax by IDX to garner revenue. IDX does not have an app where they can alert you right away, it's just an email alert. I press on this point and the agent couldn't tell me why they don't have an app to alert me if there's a breach. I have to log into my email or their website to find out! Which is dumb! Tell me this isn't some sort of elaborate scam by IDX? Trick/scare people in getting acc