This cybersecurity report analyzes a coordinated debt collection scam campaign involving 14 connected entities across multiple communication channels. The campaign centers around a network of 7 phone numbers (603-257-9084, 844-400-5215, 866-333-1158, 855-522-7663, 512-631-4157, 844-204-6990, and 833-471-0898) that demonstrate strong operational connections through same-campaign relationships with confidence levels of 0.70. These numbers are linked to the domain www.ccspayment.com and six debt collection companies that collectively have generated 2,806 CFPB complaints.
The campaign operates by impersonating legitimate debt collection services, with community reports indicating scammers are sending text messages claiming to be from "CREDIT COLLECTION SERVICES" regarding "HOMESITE INSURANCE COMPANY OF THE MIDWEST." Victims receive messages directing them to call 603-257-9084 or visit www.ccspayment.com. The operation has expanded to include tech support scam elements, with reports of calls from 844-400-5215 followed by text messages claiming to detect "unusual activity" in victim accounts. The interconnected nature of these entities is evidenced by reported_together relationships ranging from 0.35 to 0.65 confidence levels, indicating coordinated use of multiple company names and contact methods.
Consumer impact appears significant based on the complaint patterns across the associated companies. Credit Corp Solutions Inc. alone has accumulated 2,735 CFPB complaints, while Collection Services, Inc. has 27 complaints, Collection Service, Inc. has 19 complaints, ACCOUNT SERVICES INC. has 8 complaints, Escrow Inc has 11 complaints, and Collection Solutions Inc. has 6 complaints. The use of similar company names suggests an intentional strategy to confuse consumers and evade detection through name variations in the debt collection industry.
To protect yourself from this campaign, never provide personal or financial information to unsolicited callers or text messages claiming to be debt collectors. Legitimate debt collectors are required by law to provide written validation notices. If contacted by any of these numbers or directed to www.ccspayment.com, hang up immediately and do not click any links in text messages. You can verify if a debt collector is legitimate by requesting written verification and checking with the original creditor directly. Report suspicious calls and texts to the FTC at reportfraud.ftc.gov or file complaints with the FCC. To check if a phone number or domain is safe, search for it on consumer protection websites and review community-reported scam databases before engaging.
This campaign represents a moderate to high threat level due to its coordinated multi-channel approach and the significant complaint volume associated with the connected entities. The operation's use of multiple phone numbers and company names indicates sophisticated evasion tactics. Consumers should exercise extreme caution when contacted by any entities in this network and immediately report encounters to federal authorities. Organizations should monitor for additional numbers or domains that may emerge as part of this expanding campaign.