PRIMARY RESIDENTIAL MORTGAGE is a registered business tracked by the CFPB. The complaints shown here are consumer disputes filed with the CFPB, not fraud reports.
Reports from people targeted by scammers using PRIMARY RESIDENTIAL MORTGAGE's name.
The name PRIMARY RESIDENTIAL MORTGAGE appeared in 268 CFPB complaints and is identified as the central entity in this cluster. Community reports describe consumers receiving postcards referencing this name, claiming urgent matters about mortgages even when those mortgages had already been transferred to other companies. The phone number 833-382-5531 has been reported in connection with this name.
The name PRIMARY RESIDENTIAL MORTGAGE appeared in community reports connected to this cluster. Reports indicate that postcards were sent to consumers claiming urgent matters concerning their mortgages from PRIMARY RESIDENTIAL MORTGAGE. The phone number 833-382-5531 was also referenced in connection with this company name in reported communications.
Received post card in mail regarding an 'urgent matter' concerning our new mortgage with Primary Residential Mortgage Inc. I did not call as our mortgage has already been sold to another mortgage servicing company. They did have access to our name, address, and the old mortgage loan number. I looked up the number they provided 833-382-5531, and found this information. [BBB Scam Type: Phishing] [Business: Primary Residential Mortgage Inc - Impostor] [Location: NM, USA - 87122]
We just purchased a house and consistently received TONS of notifications in the mail saying that they've "been trying to reach you regarding a matter of importance as it relates to your mortgage with Primary Residential Mortgage Inc." I initially ignored them all until we started to receive a few "FINAL NOTICES," including a letter saying that "Based on your mortgage lender's requirements for your current loan, you may be required to have a home warranty in place at all times to stay in compliance." I finally called to inquire what was going on and was treated like I had a delinquent account. I was bullied into purchasing this Home Warranty service and was told that the policy booklet and ID cards would be mailed by priority mail. I never received them. Two weeks go by and after researching, I determined this was a scam company. I called the number to cancel and the policy and they refused, repeating over and over again that I was in the 30-day review period, and that I couldnt cancel until I received and reviewed the policy booklet. I again was told a date that I would receive the policy booklet, and its been almost two weeks past that date and I still have not received. I did not authorize recurring payments, but received a welcome letter stating that I did. Again, they refuse to let me cancel this "policy" [BBB Scam Type: Phishing] [Business: Home Warranty Services] [Location: MD, USA - 21157]
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