202-373-4496

The Scammer told me his name was Shane. He had me to download a website on my computer. The website was www.setme.net. The phone number Shane called me from was 202-373-4496. Shane told me he was calling from the Amazon Fraud Department. He had me to log on to my bank website on my laptop and said he will be giving me a refund. When I logged on to my bank website it was showing a refund of $20,000 and he said it was a huge mistake that had to be corrected and if someone found out about the mistake that my account will be frozen for 60 days and it will be investigated and attorneys will need to get involved. So the other part of the scam was the gift cards being purchased at CVS Pharmacy in Fort Mill South Carolina. Once I found out it was a scam I immediately reported it. Which was probably around 20 to 30 minutes. I gave all the information that I had by calling Nordstrorm at 1-800-499-0104 I explained everything on how the scam had happend. I spoke with Hidi and she told me that I will be getting the refund. I asked her does this happen often and she told me yes and that she is sorry that it happen to me and she took notes on everything and that they are working on how to stop these things from happening. She told me that I will be getting a email that will have the information. The next day I got an email from Calvin at Nordstrom Care. He didn't give me a last name. The email stated that Nordstrom is not in a position to offer a replacement or refund. So I got back on the phone and called Nordstrom at 1-800499-0104 and spoke to a person by the name of Rolonda and explained to her and what I was told about getting the refund and she told me sorry but there is nothing that can be done. [BBB Scam Type: Phishing] [Business: Amazon Fraud Department] [Location: Fort Mill, SC, USA - 29707]