205-851-7669

I saw valara beauty that is advertised on Facebook always. I went on the website and ordered a shampoo and conditioner. I ordered December 2024 , I received an emails stating delivery that was never delivered, then one year later they charged my again, I have sent a dispute the the bank waiting for a response, so please be very careful with ordering form this site. Apr 7, 2025, 4:25?PM to Valara I have been billed twice for this product that I never received, I would like to receive the 2 orders that I paid for and please stop billing me. thank you, On Sun, Dec 22, 2024 at 11:07?AM Valara Beauty Order #12168 Thank you for your purchase! We're getting your order ready to be shipped. We will notify you when it has been sent. View your order or Visit our store Order summary Onion, Rosemary and Biotin Shampoo & Treatment × 2 $30.00 Subtotal $30.00 Shipping $0.00 Taxes $0.00 Total $30.00 USD Total paid today $29.99 USD $29.99 Response I received but never received the product, and now they charged me again. 04/23/2026 VALARABEAUTY.CO CHEYENNE /WY US CARD PURCHASE -$29.00 Catherine Apr 7, 2025, 10:10?PM to me Got it, no worries. We have successfully canceled your subscription. Your order should be on the way! Valara Beauty (205) 851-7669 [BBB Scam Type: Online Purchase] [Business: VALARA BEAUTY] [Location: Philadelphia, PA, USA - 19133]

I purchased the order in 12/2024. Never received the order and 2 years later they are trying to go into my account and charge my account for something i have never received 2 years ago. Sent me email saying our email service is temporarily down and to call 205-851-7669 but that didn't work either. [BBB Scam Type: Online Purchase] [Business: Valara Beauty] [Location: TX, USA - 75081]