805-729-4810

On February 9th, an individual called me on my phone through the number 1-805-729-4810. They were using the name Matthew Sanders and provided an employee ID named 55732 claiming to work for the BofA fraud department. He asked if I was familiar with a Walmart transaction from Florida for around $700. I said I was not. In order to verify that he was and that he was from BofA, he told me my date of birth and my social security number. That convinced me that I was talking to BofA partially. He claims to be cancelling out the transaction on his end and that these perpetrators were linked to my account on his end via many diff other apps and that the only way to get it off was that he put a provisional hold on my account and that he was going to make me do a series of transactions via Zelle, CashApp and crypto. His voice was professional at all times, always stating at the beginning of each call his name and his employee ID consistently. He always mentioned that the call is monitored for quality assurance. Another aspect that was provided a large amount of credibility is that he was connecting with his “back end team” to provide a deep link to BofA. These links were sent via the official bank of America phone number “34951”, the same one that was used to send another deep link when in connection to the actual BofA fraud department. While I remained skeptical over these transactions including the fact that they required me to download other apps such as AnyDesk to monitor my screen and CashApp and crypto platforms like exodus, I was told that there is a chance that there is someone within BofA thats authorizing these transactions that because my account is in a provisional hold, nothing is really coming out of it. I was told by Matthew that these transactions were being sent to FDIC agents to keep the money safe and to break these “links to my accounts” so that I will never have to worry about fr [BBB Scam Type: Bank/Credit Card Company Imposter] [Business: Matthew Sanders