866-632-8721
Last reported Jun 6, 2026
- 1 community report from users
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My experience disputing a fraudulent student loan (USA) Last year, I received an email about a payment due for a student loan. It was from the student loan servicer Aidvantage. This was surprising since I paid my student loans 10 years ago and have not opened another loan since. I already had an online account with Aidvantage for my past loans (this is why I received the email). I logged into that account and saw a fraudulent $7000 loan. I then went to studentaid.gov and saw the identity thief created an account with my personal data and submitted a FAFSA (I did not have an existing studentaid.gov account because I filed my past FAFSA by mail). I entered my personal details in the 'forgot login' page and saw a throwaway email address used. Eventually, I gained control of this account. I then saw fraudulent FAFSA documents with a residential address that is not mine. I then called Aidvantage and was advised to file an application for student loan discharge. They told me to file a *Loan Discharge Application: Forgery*, but ultimately I filed a *Loan Discharge Application: False Certification (Identity Theft)*. That one seemed more relevant to my situation. With this application, I had to attach the following documents supporting my claim of identity theft: * A police report I filed with my city * A police report I filed with the school associated with the fraudulent loan * An Identity Theft Report I filed with the Federal Trade Commission * Two proofs of address (a credit card statement and a bank statement) * A copy of my high school transcript (I called my high school and they sent it via email) * A photo of my driver's license * A photo of my Social Security card * A photo of a blank sheet signed twice by me with the current date * Documents containing information about my past, legitimate student loans (I just used screenshots in my Aidvantage account showing my past loans as Paid in Full) Once I gathered the documents, I logged into Aidvantage and filed the
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